My DS218play periodically enters a state where it can't be reached over the network. File share, web browser control panel, the Synology tool, ping from the command line, nothing reaches it. The status lights seem normal. Status, Disk1 and Disk2 are solid green, LAN flickers green, power is solid Blue. When I say "periodically" I mean it'll happen after a month or so with no issues. I don't use the NAS every day so it's hard to pinpoint when it happens. I'm not receiving any emails from it with status alerts. When I hard-reboot it and go back into disk station manager, everything says it's healthy. I turned off the disk hibernation but it still happens.
When I try to reboot it by holding down the power button, the power light flashes green, but I don't hear a beep. The power light continues flashing green. It will stay like this for weeks until I give up and cut power.
So... a couple questions:
1. why is this happening? Is it normal for these to go offline like this?
2. how do I troubleshoot it..? are there more verbose logging/notification options I could try?
3. is there a better way to reboot? I don't need continuous uptime, I use it in my home office to archive large files that I don't use on a regular basis, I just need to be able to turn it on and get the files when I need them
When I try to reboot it by holding down the power button, the power light flashes green, but I don't hear a beep. The power light continues flashing green. It will stay like this for weeks until I give up and cut power.
So... a couple questions:
1. why is this happening? Is it normal for these to go offline like this?
2. how do I troubleshoot it..? are there more verbose logging/notification options I could try?
3. is there a better way to reboot? I don't need continuous uptime, I use it in my home office to archive large files that I don't use on a regular basis, I just need to be able to turn it on and get the files when I need them