Hi,
I am having problems playing 2160p contents on my 55"QLED Q7F 4K Smart TV (2018) from my DS 415play using Samsung's DS Video app. Video will freeze every time when I resume from where i left off or fast forward & backward.
After discussion with Synology Support, it seems that it might be the limitation of the DS 415play since it doesn't support transcoding.
Migrated to DS 918+ yesterday and I am still having the same problem.
- My network is end to end 1Gbps
- I have no problem at all on 1080p and below resolution
What could be the possible problem here, could it be due to certain configuration of DS Video or the TV configuration?
Any help would be appreciated.
Thanks!
I am having problems playing 2160p contents on my 55"QLED Q7F 4K Smart TV (2018) from my DS 415play using Samsung's DS Video app. Video will freeze every time when I resume from where i left off or fast forward & backward.
After discussion with Synology Support, it seems that it might be the limitation of the DS 415play since it doesn't support transcoding.
Migrated to DS 918+ yesterday and I am still having the same problem.
- My network is end to end 1Gbps
- I have no problem at all on 1080p and below resolution
What could be the possible problem here, could it be due to certain configuration of DS Video or the TV configuration?
Any help would be appreciated.
Thanks!