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  1. A

    Can login to DSM on the web just fine but can't connect using synology drive client

    Sorry if this is in the wrong forum. I have a DS216J NAS. Basically for some reason I know not, I can access DSM just fine so I know that the domain name, web address, user name and PW are correct. I have synology drive server installed on the the NAS. But if I use the same info in Synology...
  2. B

    Can't login to DSM with Admin credentials

    I can't get an OTP to verify with 2-factor authentication. I switched phones recently, maybe that's the problem. Regardless I don't know what it's talking about scanning a QR code. I tried entering the info. manually and it says it'll email me a secret code, no such luck. I can't add an account...
  3. R

    Local connection without login

    With DSM 6..... the computers on my network can access the NAS without login via Windows Explorer, application, or for a download from the browser. For DSM 7, right now I must login. How can I implement the DSM 6 no login on DSM 7......? I think I found it. I had to fix credential manager in...
  4. E

    cant login to NAS

    i'm able to ping the NAS & can access the mapped drives locally, but i can't login to dsm. when i enter the local ip address (static address) nothing happens not even a timeout error. quickconnect also stopped working. i also tried find.synology.com & synology assistant. neither can find the...
  5. I

    post power outage, web login returns "You are not authorized to use this service"

    DS1512+ DSM: 6.2.4-25556 we had a power outage last tonight. my ds1512+ is connected to cyberpower cp1500avr UPS. the DS unit must have went into suspend mode? and now my account with admin privilege isn't allowing me login via web interface. the error msg, "You are not authorized to use this...
  6. spraycleaner

    hyperbackup login to destination nas problems!?

    Hi there... I have 2 Local (same network) NAS - I want to use hyper backup from one to another, infact I have had it running for years without any problems! Then today my destination NAS broke down due to some HDD failures so I startet all over on that one, it mostly serves as a more or less...
  7. D

    How can administrators login to user accounts

    I have given very limited user accounts with mediocre passwords to a couple friends. Occasionally I login as them to make sure they only have access to the few apps and folders that I intend to share with those accounts. A few times I found some new apps/folders were visible to them by default...
  8. K

    Subdomains (and also with reverse proxy) always display the DSM login page on DSM 7.2.1

    Hi all! Please help me, I've tried everything and I'm at a loss for ideas [/SPOILER] All HSTS (http->https redirects) toggles are disabled for tests. Problem #1 Subdomains for syno applications and reverse proxy not working. If I create an alias for the Synology Photos...
  9. S

    DSM 7.1 User Access Login to Synology Photos

    Having Problem with External User Access to Synology Photos: - I have set Shared Permission to Read/Write - Have Set User&Group Settings homes - Read/Write photo - Read/Write Access to Synology Photos Synology Photo - Allowed Created a Login Portal entry to Synology Photos Synology Photos...
  10. D

    Failed login attempts in hourly intervals to DSM from 192.168.1.1 IP - ideas why?

    So yesterday from mid day I started getting notification emails that s login failed for a user account (my wife's) for DSM coming from the 192.168.1.1. At first I figured ahe misstyped her password on the laptop (since some folders are mounted to the laptop via Samba). What made me wary is that...
  11. oRBIT

    Can't login to NAS remotely

    Since I replaced my DS923+ with a new one (Warranty issues) I can't seem to login remotely. I get to the loginpage but "to make sure it's really you signing in, we have sent a verification code to <myemail>", problem is, I never get any email. I haven't had this kind of loginbehaviour before and...
  12. equinox

    DSM 7.1 Office login

    I have Office 3.6.0 - 21204 installed on my DS220+. I can access the login page at https://office.[mydomain]. However, I can't log in with a regular user except an admin user. Once I logged in with the admin user, the UI looked like Drive, with more visible folders/files. Another difference is...
  13. M

    DS cam Adjust login & pa new Ds Cam app

    In the new Ds cam app 5.7.0 , is there anybody who knows how to adjust an account? Now it’s only possible to delete? Or am I missing something?
  14. The Sorbz

    Cannot login to Photos on daughters iPhone

    I have a 923+, am the admin and my daughter is a user. I just setup her account, she has the correct permissions and can login to DS File on her iPhone but no matter what I do, we cannot login to Photos on her iPhone as we get an error message "Unable to login. Incorrect credentials' or...
  15. L

    IP blocked due to multiple failed login attempts

    We have a remote user in Costa Rica who's IP has been blocked due to multiple failed login attempts. Everything I read indicates the NAS needs to be reset. Push the button in the back, hold it for 4 seconds, release it & then go into DSM. The instructions indicate data on the NAS will not be...
  16. L

    DSM 2-stage login vs bitwarden autocomplete

    Since DSM7 started using a 2 stage login screen, the autocomplete from bitwarden had to be called twice, one for the username screen and one for the password screen. I just realized this is no longer the case, now calling autocomplete on the user screen when it reaches the password screen the...
  17. H

    Blank login screen

    Hi everyone, One week ago I had to shut down my DS216+II because one of my HDD was dying (2x4TB RAID1). Everything else was ok back then. Now that I have a new HDD to replace the old one (I'm going to replace both in fact), I cannot login... Let me try to explain. I use chrome and I have the...
  18. equinox

    DSM 7.1 Control Panel -> Login Portal -> Login at URL

    Hello, As you can see, my calendar "login at" URL uses the IP address instead of the domain name. My question is, how can I use the domain name instead of the IP address> Thanks
  19. R

    Reverse proxy sub domain always takes me to DSM login page

    Hi! All the reverse proxys i try to configure ends up taking me to DSM login page. I've opened port 443 and 80 in the router and pointed them to the 2 ports i've configured in Login Portal->DSM Port HTTP and DSM Port HTTPS. Is this correct? I know the Forward proxy itself is correct setup and...
  20. M

    Login Portal vs External Access

    I am a little unsure what the difference is between these two On Login Portal, DSM, Web Services I have HTTP set to 5000 and HTTPS set to 5001. On External Access, Advanced I have HTTP set to 65000 and HTTPS set to 65001. Am I correct in assuming that the first, Login Portal, is for internal...
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