surveillance station

  1. NAS Newbie

    Why doesn't my audio work when I export a video clip from surveillance station?

    I can watch and hear all my recorded videos so long as I play them within surveillance station. If I try to export a clip to share it with friends or something, the video works, but the audio does not. There is a brief warble of sound at the beginning of the video and then silence after that...
  2. K

    Issues after adding 2nd camera in Surveillance Station

    Hi, I'm new here and hope I've picked the right sub-forum. I'm not an expert in all things computer but try to keep up using Google where necessary. We have an older DS413j in the house that's mainly looked after by my brother, which I access mainly for its surveillance capabilities. I access...
  3. R

    Synology Surveillance Station - Deepstack

    Anybody else successful done this? I have deepstack-ai running on a container on my DS920+. I am still working on the ai-tool piece to broker between Surveillance Station and Deepstack. One challenge I foresee is that Synology puts triggered snapshots in separate folders based on camera name...
  4. A

    IP Camera brand for compatibility with Surveillance Station

    Hi all, Looking to start fiddling around with home security and IP cameras. Going to see if I can make use of my synology NAS 412+ and the survelliance station application. There is a long list of compatible cameras. Being a novice when it comes to IP camera's, was hoping you could all...
  5. M

    Question Surveillance Station Not Recording

    A few months ago I had to reset my Surveillance Station and Add / Setup my cameras again as it had lost connectivity. Since then (although it might not be related), even though I have the recording settings for each camera set to "Continuous" recording in the recording schedule, it has stopped...
  6. S

    Solved Hyper Backup automatically Backs Up Surveillance Station Files?

    Hi! I am using HyperBackup on my DS261play to backup to C2. I basically selected all root folders (Homes, Photos, Videos) but deselected the root folder I created to store MP4's Surveillance Station generates. Turns out that HB backs up those files anyway, resulting in many Gb's being backed up...
  7. A

    New Camera - Test Connection OK - Cam Disconeccted

    Hello folks. First time poster! Please be gentle! So..... Until this morning I had one camera set up, a pretty cheap Jennov Dome camera (ONVIF protocol) and have had it on and working for a month. I bought a 2nd camera and went through the process of setting it up. Using the camera's host...
  8. C

    Question Web Api call shows no effect

    Hello, I am trying to change the detection source of a camera via a webapi call. After login I call: /webapi/entry.cgi?camId=2&version=%221%22&source=%220%22&api=%22SYNO.SurveillanceStation.Camera.Event%22&method=%22ADParamSave%22 It returns success: true But there is no change in the...
  9. S

    Question Motion Detection Recording & Simultaneous Continuous Recording seemed to work fine yesterday, but not today...

    Hey, recently I decided to make the switch from using Nest Smart Cams to using a WiFi based IP cam with RTSP capability so I had more control over my cam & didn't have to be tied to a subscription. When I set it up yesterday, (all I did was connect it via the 'IP Camera' app in Surveillance...
  10. WST16

    Info Surveillance mistakes to avoid when installing security cameras

  11. WST16

    Question Hikvision NVRs or NVRs in general?

    Anyone with experience of using NVRs with IP cameras? I’m thinking of replacing my SS with a dedicated NVR. For the price of less than two SS licenses (which I need), I can buy a dedicated NVR (without storage). Appreciate sharing any experience. Thanks.
  12. D

    Stream 2 only has 640x480 resolution available

    In the Camera Edit menu for Stream 2 configuration, why do I only see 640x480 resolution? I would like 720p. I can change this in the cameras own web interface but in SS I'm stuck at 640x480. I have it set to 720p in my camera but SS doesn't recognize that.
  13. F

    Solved Error Status 19

    Hi Folks, new here but not new to Synology. I have a DS2413+ which has been running 2 x 4K HIKVision IP cameras and I've just purchased 1 extra camera license from and received the license via email. This has been entered into Surveillance Station and all seems to be accepted...
  14. S

    Info Edimax IC-7331W - Taking advantage of its audio file playing capability

    Have been a long time user of Surveillance Station. But it wasn't until recently that I started using it in a scenario where the cam would only be enabled when no one is in the house. Then I had this idea - if the cam can be programmed to play an alarm sound or a warning announcement when it...
  15. M

    Question Hikvision camera suddenly disconnected

    I have a Hikvision DS-2DE3304 camera. It has been working faultlessly with Surveillance Station for 2-3 years. I went to look at some historical footage and found that recording stopped on 25th March. When I went to check the live view the camera was showing disconnected, even though no...
  16. F

    setting correct motion detection - problem in documentation

    I am trying to understand the settings for surveillance station, and the documentation provided by Synology only makes it worse... In this documentation it says: Sensitivity: Determine how large the difference is required between a series of frames to trigger motion detection. Larger values...
  17. D

    How to stop snapshots?

    In File Station I noticed @snapshots and @pushserv folders that were created by Surveillance Station. In the @pushserv folder there are snapshots being generated. How do I stop this? I don't have any schedules enabled so it must be something else. I searched through all the menus but am not sure...
  18. W

    180 degrees horizontal view camera on Synology NAS

    Dear all I have a DS415P NAS with already a Foscam camera attached (to protect my garden). I also have a DS418 for backup purposes (syncing between two NAS devices). I want to buy a second ip camera and install it to the front of my house (in the middle of the facade). Requirements: outdoor...
  19. D

    Question Switch type for IP cameras with Surveillance Station

    Hello, I'm going to be installing 5 cameras around my home to use with Surveillance Station but am unsure what type of PoE switch to get. From the attachment this is how I would like it set up. Would a regular PoE switch work for the IP cameras without having bandwidth issues or do I need a...
  20. D

    Amcrest IP5M-1176E-28MM support?

    Does anyone use this model? I don't see the Amcrest IP5M-1176E-28MM in the support list. Actually I don't see any IP5M models listed. Is this camera functional with Surveillance Station?