ABB agent created 2 humongous snapshots locally on my mac

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ABB agent created 2 humongous snapshots locally on my mac

58
14
NAS
DS918+ DS218 (for replication only)
I added about 500GB of new file on my mac (user account)

The next day after the scheduled backup to my NAS, the ABB agent created 2 BIG BIG local snapshots on my Mac, one of 416GB and the other 157GB (total=575GB!!!!) Of course I'm now running out of disk space on my Mac, thanks to those snapshots

Why ABB would create local snapshots and leave them there after the backup?
How to I get rid of those local files? --- would a simple Task delete on the NAS do the trick?
I could do a simple sudo tmutil deletelocalsnapshots but I'm not sure if I should
 

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58
14
NAS
DS918+ DS218 (for replication only)
@ed.j Indeed this time it failed. Last previous 5 days went fine.

@Telos My point exactly too: When I saw that (and it took me 4 hours to find the d*mn cause: those files are pretty much buried deep) I was flabbergasted too: local backup snapshots?!! WT?!! The guys at Synology are studying my case. I sent them the ABB agent logs and some snapshots. They're might be indeed some coding correction needed. As far as me setting everything up correctly, well it worked before and tested restoring some files and it worked also.
 
58
14
NAS
DS918+ DS218 (for replication only)
New development!
This is what I sent to Synology:

FYI
1. The ABB client doesn't start at login by itself (there's no option to start at login in the setup). So, from now on, I guess I'll have to add it to the login items (control panel, general, login items).

2. (and because of 1.): When you asked me for the logs, I had to start the ABB client (it was not running - I must have rebooted before). Then, after that (and I don't know how long after but) my free space went back to normal *see picture

3. Now, when you list all the snapshots remaining though, you still can see one belonging to ABB: com.synology.activebackup.AtQLhWG8, but much smaller *see picture

SCR-20230124-46q.png
 

fredbert

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I just checked and seems ABB on Mac does run without first launching the app. I updated to macOS 13.2 earlier today and only logged into my account without starting the client. It doesn't look to be listed in Login Items, yet I was able to initiate a backup task from the ABB console on the NAS. This is the behaviour I have seen on Windows.

Here's my Mac. It still has Time Machine configured (though that NAS has been offline since yesterday) and has the two ABB snapshots too.

1674578617435.png


If I look at storage usage with DaisyDisk I find the same information in the hidden space.
1674578831134.png


They have a help page on snapshots:

Likewise, CCC has snapshot information.
1674579262943.png


And also has help on snapshots too.

From reading these articles on snapshots, it sounds like the intention is to use local space as a temporary storage until you need the space for real stuff. This is how Time Machine used to work on Mac Books, using a hidden MobileBackups folder (or similar name), so that they could continue to save restorable content which was then archived to the real TM device the next time it was present. This also speeded up entering Time Machine browser.

You may find that the ABB snapshots shrink after the backup task has completed. Did you change a lot of files recently?
 
58
14
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DS918+ DS218 (for replication only)
Indeed I was ripping BluRay discs!! So I kind of filled my disk up, but my problem was that even after deleting those .mkv files, the space wasn’t released by the system. It was only released when I manually started the ABB agent..
I’ve read what you’ve detailed for me and I appreciate the thoroughness - It was pretty interesting
Thanks again
Johnny
-- post merged: --

@fredbert
Can you confirm that, for you also, if you reboot, do you see the ABB agent icon in the menubar or not?... That's why I added the agent in the Login Items, and only for that because indeed, my NAS has always been able to backup my Mac way before I added it in the Login Items.
 

fredbert

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NAS Support
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Mobile operating system
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I can confirm that the ABB menubar icon is not present after rebooting/logoff-on. This is the same on Windows, where the ABB taskbar doesn't have it running in the apps (along the main part of the bar) or as an icon (that right-hand bunch of stuff). But in both systems the background ABB agent is running and can initiate scheduled/triggered backups, and can respond to ABB console to start a backup.

If you do exit the ABB app on Mac or Windows it closes with this message:
1674638929137.png


I don't blame you for being unsure about what is going on, the Mac's app has built in help that only discusses Windows and Linix installations. Plus any errors raised by the Mac app during a backup are linked to a Synology page that has never listed the actual errors that I've been directed to 'find more about'.

Yeah, I'd prefer the ABB app to be in the menubar, but at the same time not be in the dock. There are many Mac apps that offer the option to be only in the menubar.


Doing blu-rays will eat up space like it's going out of fashion :) I don't do much of that, but worth keeping an eye on usage.
 
58
14
NAS
DS918+ DS218 (for replication only)
@fredbert
Thx for the info about your own setup
FYI, adding the ABB agent in the Login Items (System Settings, General, Login Items) will add an icon to the menubar without anything showing up in the dock (at least that's what it does on my mac)
Cheers
 

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