I am trying to get this to work without much success. I have two computers hooked up to it and both made backups for a while but then both stopped. I get an email every day stating that
"The following tasks on SynologyDS218 have missed their scheduled backups because the backup sources were disconnected from Active Backup for Business".
As far as I can tell, however, everything is online and connected. How should I confirm that?
In addition, if I go to ABB and list tasks I get several options (e.g., edit, delete, backup...). I can edit the tasks but the "backup" option is grayed out. If I mouse over the backup option I get the message
"Cannot backup because the device is offline or the version of the agent is outdated."
As far as I can tell the devices are online and the ABB agent is up to date. If I go to the main menu and mouse over the ABB agent it says "running".
I have looked at some of the help documents but I haven't found anything that really gives a good description of how to set up the ABB so I don't know if I am even on the right track.
Any help would be appreciated!
"The following tasks on SynologyDS218 have missed their scheduled backups because the backup sources were disconnected from Active Backup for Business".
As far as I can tell, however, everything is online and connected. How should I confirm that?
In addition, if I go to ABB and list tasks I get several options (e.g., edit, delete, backup...). I can edit the tasks but the "backup" option is grayed out. If I mouse over the backup option I get the message
"Cannot backup because the device is offline or the version of the agent is outdated."
As far as I can tell the devices are online and the ABB agent is up to date. If I go to the main menu and mouse over the ABB agent it says "running".
I have looked at some of the help documents but I haven't found anything that really gives a good description of how to set up the ABB so I don't know if I am even on the right track.
Any help would be appreciated!