Access to guest share still requires credentials? (windows) help?

[Phone Guy]

If I have a DS918 setup at my office, and one of the shared folders has guest access, why when I browse network and see the DS918, I still have to enter credentials to see the shared folders? Should I be able to see the open guest share without entering credentials? Is that a setting, or is that just the way it works? (TIA)

edit: this is all in a Windows 10 environment

 

[Telos]

IIRC, Guest logs in with an empty password. But Windows credentials manager is finicky about having multiple login credentials for the same address. Maybe your regular SMB credential is still active.

 

[Phone Guy]

I dont know, needing to enter any credentials defeats my purpose of having that guest folder share...? at home it doesnt matter, but at the office I wanted to give people the ability to connect and gain access to files I am allowing them to access, but I noticed by clicking on NASNAME in network (win10) it immediately asks for credentials....? I thought I did something wrong, having to enter anything to gain access to that folder defeats it purpose for me.

Is there a way for me to make a shared guest folder that would not require entering credentials? Obviously I am not looking to give tech/network support to anyone trying to grab those files while on my wifi.