Active Backup Add Client Problem

[blntplt42]

Hi Friends,
I have Synology RS1221+ devices. I use client's backup with Active Backup for Business. I have a problem that I can't solve. I added a client (Client name KLAB02) nothing problems. I have added 80 clients there is no problem. but when I add YMPOMPA02 device, KLAB02 connection is lost and YMPOMPA02 device replaces it. If it stays like this, another device starts deleting the backup of the other. I reset the device but my problem is not solved. Do you have an idea?

 

[fredbert]

I don't have anywhere near as many clients as you, I wonder if there is a limit on devices... here it says a maximum of 50 PC/server/VM can be backed up concurrently (which I assume actively doing a backup, not total devices that are configured in ABB console).

Active Backup for Business Technical Specifications | Synology Inc.

Active Backup for Business is designed to provide a comprehensive while centralized data protection solution, helping you back up business PCs, VMs, physical servers, and file servers all alike.

www.synology.com

 

[dh4tm4n]

The problem lies with the UUID on the motherboard. Some manufactors do not use unique ID's.

Here is a link to a Synology KB article that explains how to get around the issue:

My existing device is removed when I add another PC or physical server to Active Backup for Business. What can I do? - Synology Knowledge Center

Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need.

kb.synology.com

Hope that helps.

 

[dh4tm4n]

Hi Friends,
I have Synology RS1221+ devices. I use client's backup with Active Backup for Business. I have a problem that I can't solve. I added a client (Client name KLAB02) nothing problems. I have added 80 clients there is no problem. but when I add YMPOMPA02 device, KLAB02 connection is lost and YMPOMPA02 device replaces it. If it stays like this, another device starts deleting the backup of the other. I reset the device but my problem is not solved. Do you have an idea?

See above post