Type: Home network
Device: DS1821+
Version: 7.1.1
Issue: In the Business Agent on the PC being backed up when I click on Restore portal it responds
This site can’t be reached Name.synology.me refused to connect.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED
Configuration:
I have installed ABB on the Synology
I have installed the client on the PC
For the client connection I have used the IP address of my Synology on the LAN -192.168.1.XXX, my Synology user name and password. My user is an Admin. The IP is fixed.
I can then go in and create a backup task and backup my PC which is stored on the default ABB directory.
However a restore portal does not work on the client.
In Control Panel > External Access > Router Configuration > I have enabled Local port 5510 / Router port 5510 which tests ok.
In ABB Settings I have set the certificate to Enable / Active Backup for Business
In Synology Control Panel > Security > Settings > Configure > Active Backup for Business > I have set the certificate to Active Backup for Business.
It will happily back up. Just not restore. Its as if the backups are done locally by the Restore Portal is going over the internet.
Is anyone able to point me in the right direction?
thank you
Device: DS1821+
Version: 7.1.1
Issue: In the Business Agent on the PC being backed up when I click on Restore portal it responds
This site can’t be reached Name.synology.me refused to connect.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED
Configuration:
I have installed ABB on the Synology
I have installed the client on the PC
For the client connection I have used the IP address of my Synology on the LAN -192.168.1.XXX, my Synology user name and password. My user is an Admin. The IP is fixed.
I can then go in and create a backup task and backup my PC which is stored on the default ABB directory.
However a restore portal does not work on the client.
In Control Panel > External Access > Router Configuration > I have enabled Local port 5510 / Router port 5510 which tests ok.
In ABB Settings I have set the certificate to Enable / Active Backup for Business
In Synology Control Panel > Security > Settings > Configure > Active Backup for Business > I have set the certificate to Active Backup for Business.
It will happily back up. Just not restore. Its as if the backups are done locally by the Restore Portal is going over the internet.
Is anyone able to point me in the right direction?
thank you