Hello,
I'm having some issues with restoring at folder level through the portal. I have full permissions on the server, but for some reason I'm unable to access my full metal backup at a file level restore. When on the Active Backup for Business Portal, I select View Role as myself, then the Task as my own machine, then try to expand the Disk 0 - Volume 1 tree and I get the error "Failed to access folder [Disk 0 - Volume 1]." message.
I'm able to successfully expand and restore other tasks at a file level that aren't my own (admin privileges), but unable to do this for myself and some other specific users.
Any ideas what's going on here? The backups are running fine, but I'm just not able to restore at a file level for some reason.
Thanks in advance.
James
I'm having some issues with restoring at folder level through the portal. I have full permissions on the server, but for some reason I'm unable to access my full metal backup at a file level restore. When on the Active Backup for Business Portal, I select View Role as myself, then the Task as my own machine, then try to expand the Disk 0 - Volume 1 tree and I get the error "Failed to access folder [Disk 0 - Volume 1]." message.
I'm able to successfully expand and restore other tasks at a file level that aren't my own (admin privileges), but unable to do this for myself and some other specific users.
Any ideas what's going on here? The backups are running fine, but I'm just not able to restore at a file level for some reason.
Thanks in advance.
James