ActiveBackup suddenly started failing "due to missing target folder".

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ActiveBackup suddenly started failing "due to missing target folder".

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RS3621xs+
Few days ago, Synology ActiveBackup started failing with "missing target folder" error.

Once the support ticket was opened, it took them about 4 calls and 6 hours to diagnose that backups are failing due to missing backup repository. The issue was escalated later that day. 3 days later, a senior engineer was yet to be assigned.

Synology is backing our VMware virtual machine servers (all of them); and our Office365 data. There is data which I can see in the \ActiveBackupforBusiness\@ActiveBackup; leading me to believe that our backups exist.

Any help you can provide would be greatly appreciated.
 

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