i never had an issue with any of my nas's when plugging an external usb drive using one of the usb ports before.
i wanted to backup data from my ds1819 to an external just a copy and paste to then put on another nas to then setup a sync.
i never had an issue doing this prior to......but the only thing i just thought of that i did differently was after buying the external drive plugging it in to the nas first and then formating the drive on control panel external device and ext4. is this a known issue?
so interestingly enough what originally started was when i plugged in the drive with data on it, the nas saw the drive and when i went to external devices in control panel it showed 0 for the sizze out of 16tb even though i just did a transfer. that was the first weird sign....so i would eject the drive then unplug it from nas and re-connect and either it would show 0 or it would load the data....
now it's doing that, but also crashing the nas where i can no longer login to dsm can not ping it can not do anything
what i i did do though was hold down the power button for 3 seconds and the blue light started flashing but with no beep....i waited about 5 min and nothing so i called synology tech support and the guy said to hold the button down until the all lights go out (10 seconds) to force shutdown.....
so this happened like 4 more times after i was able to log back in and i had to force shutdown again 4 times back to back....
what i am/was concerned was that could i now have potential data loss? and is there anything i can do to help me check, rather than say in like 9 months when i goto open files i dont open often are not opening????
i did get an error saying that the nas shutdown more than twice improperly and to get a ups.. but no error in storage manager or anything like that.
of course the original issue of plugging in a usb drive is still happening, so instead of force shutting down i held the button for three seconds waited for it to flash and then waited...sure enough after 10-15 min i heard the beep and then it gracefully shut down..... i must have now done this like 6 times, but at least it is a proper shutdown.
what is going on here? the nas is a ds1819+ and the storage pool is shr2- with 6 16tb drives.
any help is much appreciated thank you.
i wanted to backup data from my ds1819 to an external just a copy and paste to then put on another nas to then setup a sync.
i never had an issue doing this prior to......but the only thing i just thought of that i did differently was after buying the external drive plugging it in to the nas first and then formating the drive on control panel external device and ext4. is this a known issue?
so interestingly enough what originally started was when i plugged in the drive with data on it, the nas saw the drive and when i went to external devices in control panel it showed 0 for the sizze out of 16tb even though i just did a transfer. that was the first weird sign....so i would eject the drive then unplug it from nas and re-connect and either it would show 0 or it would load the data....
now it's doing that, but also crashing the nas where i can no longer login to dsm can not ping it can not do anything
what i i did do though was hold down the power button for 3 seconds and the blue light started flashing but with no beep....i waited about 5 min and nothing so i called synology tech support and the guy said to hold the button down until the all lights go out (10 seconds) to force shutdown.....
so this happened like 4 more times after i was able to log back in and i had to force shutdown again 4 times back to back....
what i am/was concerned was that could i now have potential data loss? and is there anything i can do to help me check, rather than say in like 9 months when i goto open files i dont open often are not opening????
i did get an error saying that the nas shutdown more than twice improperly and to get a ups.. but no error in storage manager or anything like that.
of course the original issue of plugging in a usb drive is still happening, so instead of force shutting down i held the button for three seconds waited for it to flash and then waited...sure enough after 10-15 min i heard the beep and then it gracefully shut down..... i must have now done this like 6 times, but at least it is a proper shutdown.
what is going on here? the nas is a ds1819+ and the storage pool is shr2- with 6 16tb drives.
any help is much appreciated thank you.
