Browsing photos on my NAS from Windows problems

Currently reading
Browsing photos on my NAS from Windows problems

122
8
NAS
DS918+
Operating system
  1. Windows
This really bothers me and was discovered recently. When browsing my photos on my NAS (DS918+) in Windows Explorer and doubleclicking a photo, sometimes just gives a white/blank window, just like Windows can't read the file, and it stays like that for quite a while. Sometimes I get errormessages (haven't got a screenshot at the moment sorry). Later, I can open that problematic photo without problems so I doubt it's filerelated.
Anyone experienced something similar?
 

jeyare

Subscriber
1,588
537
try to open Event viewer and find an event in the time of the “white screen”
thousands of possible reasons there
 
122
8
NAS
DS918+
Operating system
  1. Windows
Last edited:
Nothing obvious there, CPU usage is like 1%..

EDIT: Windows Event Viewer complains that "microsoft.photos" had some issues. "Lock: Cross-process".
 

Shadow

Subscriber
467
161
NAS
DS216+II, DS118, DS718+
Router
  1. RT2600ac
  2. MR2200ac
Operating system
  1. Windows
Mobile operating system
  1. Android
Sounds more like the problem is on your Windows machine rather than your NAS. Maybe try install IrfanView sofware and use that to open photo's on your Windows machine.
 
50
21
NAS
DS218+
I use Fastone Viewer on my laptop (Windows 10) through to the photos directory on the DS218+ with no similar problems. As Shadow says, maybe a Windows machine problem.

If you copy over a folder of photos to your computer, do you get the same problem?
 
18
7
NAS
DS411+II, DS412+, DS418Play, DS216+II, DS218+ DS918+
Router
  1. RT1900ac
Operating system
  1. macOS
  2. Windows
Mobile operating system
  1. Android
  2. iOS
Use tools like Q-dir to get ride of Windows Explorer at all? WE is so 1999. Even my old file explorer of OS2/Warp (yep, that has been a while) would still be better to use. I have found Q-Dir to be a great experience over the years.
 

Shadow

Subscriber
467
161
NAS
DS216+II, DS118, DS718+
Router
  1. RT2600ac
  2. MR2200ac
Operating system
  1. Windows
Mobile operating system
  1. Android
Use tools like Q-dir to get ride of Windows Explorer at all? WE is so 1999. Even my old file explorer of OS2/Warp (yep, that has been a while) would still be better to use. I have found Q-Dir to be a great experience over the years.

A replacement for Windows Explorer. This post reminds me the good 'ol days of Total Commander.... :D

1595681933838.png
 
18
7
NAS
DS411+II, DS412+, DS418Play, DS216+II, DS218+ DS918+
Router
  1. RT1900ac
Operating system
  1. macOS
  2. Windows
Mobile operating system
  1. Android
  2. iOS
.. or Norton Commander before that!
 
122
8
NAS
DS918+
Operating system
  1. Windows
This started to happen since I upgraded to DSM 6.2.3-25426 update 2. I never noticed it previously anyway..

EDIT: No, it seems to be Windows related. I get the error from photos on harddrives on my computer aswell.
 

Create an account or login to comment

You must be a member in order to leave a comment

Create account

Create an account on our community. It's easy!

Log in

Already have an account? Log in here.

Welcome to SynoForum.com!

SynoForum.com is an unofficial Synology forum for NAS owners and enthusiasts.

Registration is free, easy and fast!

Trending threads

Top