I asked Synology this and they didn't know either. I have 2 desktops and 1 laptop in our home office. They all talk happily to each other. The 2 desktops talk happily to the NAS. The laptop refuses to connect. It throws up the "Enter Network Credentials" popup, just like the desktops, but, unlike the desktops, rejects the credentials (yep, I'm entering the right ones!! ). I can even go into Windows (v10 home) credentials manager and manually enter them there, but I get the popup every time, and the credentials are not accepted.
However, I can see the NAS in the Network in Windows Explorer. I can successfully ping both LAN ports (I have set the NAS up with 2 LAN cables), and I can log into the NAS admin and see the drive and interact with it via File Station. VERY strange. My (very amateur) conclusion is there's a setting in my laptop's "Windows Security" (what a misnamed thing THAT is!) that is stopping that direct connection to the NAS (yet it is fine connecting to my old Zyxel NAS). What, I have not been able to isolate.
The only major difference I have come up with, and I don't know if it matters, is that I have no login on either desktop, but the laptop has a UN and PW as is more likely to get into the wrong hands than our desktops. I could potentially see this could be the issue, but I just don't have enough knowledge to move forward. I'm hoping this triggers a "Eureka" moment with one of you. I'm still convinced it's something small, simple, and )($*(&%( annoying!!
However, I can see the NAS in the Network in Windows Explorer. I can successfully ping both LAN ports (I have set the NAS up with 2 LAN cables), and I can log into the NAS admin and see the drive and interact with it via File Station. VERY strange. My (very amateur) conclusion is there's a setting in my laptop's "Windows Security" (what a misnamed thing THAT is!) that is stopping that direct connection to the NAS (yet it is fine connecting to my old Zyxel NAS). What, I have not been able to isolate.
The only major difference I have come up with, and I don't know if it matters, is that I have no login on either desktop, but the laptop has a UN and PW as is more likely to get into the wrong hands than our desktops. I could potentially see this could be the issue, but I just don't have enough knowledge to move forward. I'm hoping this triggers a "Eureka" moment with one of you. I'm still convinced it's something small, simple, and )($*(&%( annoying!!