Cannot complete setup Plex Server? What todo next

[nthkmf]

Dear Bro,

I am installing Plex to replace Video Station. At the final stage, the Finish button turn around and around (see the photo). How to solve this problem?
I also set the name and add film folder at the step two.

 

[Telos]

v6 or v7?

 

[nthkmf]

v6 or v7?

I am using DSM 6.2.4 and install Plex from Package Center, Telos.

 

[Telos]

I am using DSM 6.2.4 and install Plex from Package Center

That should work... however, for v6, I would install Plex manually from the plex.tv site.

 

[nthkmf]

That should work... however, for v6, I would install Plex manually from the plex.tv site.

After a long work, it run on my NAS now. But there is a problem. I can access my library when I'm at home but office. I also NAT port 32400, but when I'm at the office, I cannot login using local user, like plex Don't know why

 

[Telos]

when I'm at the office, I cannot login using local user

Offices are a horrid place to test, as the IT rules may interfere. Try a hotspot, or phone data.

 

[fredbert]

As @Telos said, it's very probable that outbound connections from a business environment will be controlled. Often the ports you can connect HTTP and HTTPS will be restricted to only the standard 80 and 443, respectively.

If you have permitted access to DSM on its HTTP and HTTPS ports (defaulted to 5000 and 5001) from the Internet then you may find that these don't work from you business connection too.

The way that Plex works if you connect via plex.tv is to redirect your request to your Plex server so you will have direct connectivity (i.e. not via plex.tv). If you browser to Plex directly https://mynas.somedomain.com:32400 then the business firewall will block this. The apps seem to connect and authenticate via plex.tv and use the specified port to access your Plex server. But you can browse direct and this works if you setup a reverse proxy, e.g set up https://plex.mynas.somedomain.com on the NAS to be proxied to https://127.0.0.1:32400.

Application Portal | DSM - Synology Knowledge Center

Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need.

kb.synology.com

See section 'Customize Reverse Proxy Rules'.

Also, see @Rusty's tutorial on reverse proxy.

Tutorial - Synology Reverse Proxy

This tutorial will cover a few short steps that you need to know and setup in order to make your apps and services accessible via the internet (or LAN) using a specific domain name and custom (or default) port. It will also help you to avoid...

www.synoforum.com

 

[nthkmf]

As @Telos said, it's very probable that outbound connections from a business environment will be controlled. Often the ports you can connect HTTP and HTTPS will be restricted to only the standard 80 and 443, respectively.

If you have permitted access to DSM on its HTTP and HTTPS ports (defaulted to 5000 and 5001) from the Internet then you may find that these don't work from you business connection too.

The way that Plex works if you connect via plex.tv is to redirect your request to your Plex server so you will have direct connectivity (i.e. not via plex.tv). If you browser to Plex directly https://mynas.somedomain.com:32400 then the business firewall will block this. The apps seem to connect and authenticate via plex.tv and use the specified port to access your Plex server. But you can browse direct and this works if you setup a reverse proxy, e.g set up https://plex.mynas.somedomain.com on the NAS to be proxied to https://127.0.0.1:32400.

Application Portal | DSM - Synology Knowledge Center

Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need.

kb.synology.com

See section 'Customize Reverse Proxy Rules'.

Also, see @Rusty's tutorial on reverse proxy.

Tutorial - Synology Reverse Proxy

This tutorial will cover a few short steps that you need to know and setup in order to make your apps and services accessible via the internet (or LAN) using a specific domain name and custom (or default) port. It will also help you to avoid...

www.synoforum.com

Thank Fred, let me try.