Complete newbie - Help needed

[Deleted member 5784]

Is there any way for my to load the DSM onto the 212 without using web assistant or desktop assistant?

Cannot help but thinking the issues might be because after hard reset (which wiped the DSM) i need to get a DSM back onto it by other means. I had some connectivity (even though it dropped) when I had DSM. Now nothing

Me again.
The reset of DSM isn't the source of the issue here; even when resetting the Syno using the button, when working correctly a basic webserver is still running on the NAS which responds to the 'find.synology.com' address request by a browser. A reset NAS also responds to basic network (arp) requests which is how the Synology Assistant app finds the Syno before DSM is installed.

In your case, none of these aspects are reported as working as they should. The unit is not seen by Syno Assistant, does not show up in a scan of the LAN address space, and it is reporting no details to the browser (eg Mac address, Serial no., NAS name). This behaviour is out of spec, and has been reported elsewhere on syno forums with no apparent resolution.

Imo there's little further you can achieve as the unit is 10 years old and long out of support / warranty.

 

[Blackpool]

Done some more checking ... Connected 212 directly to W7 to see properties in more detail and it shows an IPv4 IP which is clearly not on same network as W7. Can I change that autoconfigured iPv4 somehow to try to resolve that issue?

 

[Rusty]

Done some more checking ... Connected 212 directly to W7 to see properties in more detail and it shows an IPv4 IP which is clearly not on same network as W7. Can I change that autoconfigured iPv4 somehow to try to resolve that issue?

That is APIPA type address as expected in a direct connection with a device that has no DHCP role, so an automatic address was not issued.

Try and connect to that address listed using your browser on port 5000 do you get anything?

 

[Blackpool]

Good morning Fortran. Just added another insight. The find.sysno web application does find the 212 - see post 5 and there is even a connect button but when pressed it times out.
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Thanks Rusty. How do I specify port 5000 on browser? To do this I will need to go offline so better check beforehand
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Beginning to look like an expensive paperweight !

 

[Deleted member 5784]

The find.sysno web application does find the 212 - see post 5 and there is even a connect button but when pressed it times out.

I see no connect button in post #5...?
Regardless, I'll leave you in Rusty's capable hands at this point. Good luck!

 

[Blackpool]

I only grabbed the main data. Unedited here.

But thanks Fortran for all your help. I think its a gonner !

 

[Rusty]

How do I specify port 5000 on browser

http://169.254.233.45:5000 what do you get when you try this in the browser?

 

[Blackpool]

I get this :

 

[Rusty]

I get this :

Expected.

Go to adapter properties and for IPv4 configure a 192.168.x.x address. Then try and use that address with port 5000 in the browser.

 

[Blackpool]

Apologies again but I am a newbie ... do I do this with direct connection? How do I access adapter properties and configure address?
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Edit : and a fast(ish) learner I assume its direct connection, control panel > change adapter setting but cannot see option to set IP address?

 

[WST16]

If Fing can see the IP address of the DS when scanning, try entering the address in the browser and it should take you to the installation screen.

I‘ve installed DSM many times this way. I just scan the network and find the IP address. However, I never tried it on a DS as old as the 212.

 

[Blackpool]

I presume its here ... but do I just add IP address or subnet and default gateway? Not sure what default gateway would be
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Thanks WST16 .. The Fing IP address is the same one that finds.synology 'finds' but they never connect anymore

 

[WST16]

Have you ever tried entering whatever it finds in the browser window?

 

[Blackpool]

yes and just get the site cannot be reached

 

[WST16]

I see. Just noticed that @Rusty tried this too. Sorry.

 

[Rusty]

I presume its here ... but do I just add IP address or subnet and default gateway?

Enter IP and subnet, leave the gateway parameter empty as you do not need Internet access in this exact moment.

So enter something like 192.168.20.10 with subnet 255.255.255.0

 

[Blackpool]

Done that. Disabled all firewalls and still not reachable. I think there must be a hardware failure not allowing connections

 

[Rusty]

Done that. Disabled all firewalls and still not reachable. I think there must be a hardware failure not allowing connections

If you ping that address from command line, what do you get?

 

[Blackpool]

I get something

 

[Rusty]

ok and if you try and use that in a web browser?

http://192.168.1.6:5000, what do you get?