Could not connect to mail server xxx.com; The Connection was refused

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Could not connect to mail server xxx.com; The Connection was refused

4
1
NAS
DS920+
Mobile operating system
  1. iOS
Using Thunderbird mail client on win 10 machines. Same internal network segment as NAS running MailPlus Server. Cannot retrieve mail using IMAP. Thunderbird client responds with:
Could not connect to mail server xxx.com; The Connection was refused

Can anyone offer any assistance. I am NOT new to mail servers, installed and ran GroupWise mail servers for many years.
Thank you!
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