critical error

[adamcovfan]

hi i have a critical error msg on my two discs storage pool one of my disks is critical the other healthy disk one is red critical however plex can still see the files and play im assuming disc 2 what do i do please ds923.

 

[Telos]

Screenshots frm Storage Manager would be helpful.

 

[Jan Janowski]

That will probably where your education will begin!

Welcome!

If your data is not backed up in some way or other…, Make copies now.

This way — if you learn ‘by mistake’, your data is copied elsewhere.

 

[adamcovfan]

Screenshots frm Storage Manager would be helpful.

That will probably where your education will begin!

Welcome!

If your data is not backed up in some way or other…, Make copies now.

This way — if you learn ‘by mistake’, your data is copied elsewhere.

i have three 3tb drives in one has gone bad. the spare one i created another storage pool not sure if it was the right thing now ? the middle drive is amber on my gas so im assuming that's the bad one ?
can i copy things to the second pool? if so how.

 

[Rusty]

You could add that spare drive in place of the failed one, and the array will be rebuilt. Still, having a backup of your data before you rebuild is welcome just in case.

What you have done now is created a second storage pool using that spare drive. You can use now File Station to selectively copy data from one volume to the second one.

If you want to move all data you can also use Control Panel > Shared Folders and relocate the location of the folder(s) from one volume to the next.

Once the data is on the spare drive, you will need a new drive to replace the failed one in bay 1. Using Storage manager you can follow the process of replacement and leave the array to rebuild itself.

 

[adamcovfan]

You could add that spare drive in place of the failed one, and the array will be rebuilt. Still, having a backup of your data before you rebuild is welcome just in case.

What you have done now is created a second storage pool using that spare drive. You can use now File Station to selectively copy data from one volume to the second one.

If you want to move all data you can also use Control Panel > Shared Folders and relocate the location of the folder(s) from one volume to the next.

Once the data is on the spare drive, you will need a new drive to replace the failed one in bay 1. Using Storage manager you can follow the process of replacement and leave the array to rebuild itself.

Thank you for the reply I will have a look into this later today after work

-- post merged: 17. Nov 2023 --

Could I remove the second pool and then add it to the first pool ?

-- post merged: 17. Nov 2023 --

Forgot to mention I have a spare 2tb drive I could put in

 

[adamcovfan]

Forgot to mention I have a spare 2tb drive I could put in

 

[Rusty]

Could I remove the second pool and then add it to the first pool ?

You can yes, but the data on that drive will be wiped before entering the initial pool. Also it will be wiped with data that is part of your initial volume. You will be rebuilding the volume, but keep in mind that rebuild could still go wrong at any point, so having a backup would be good.

 

[adamcovfan]

You can yes, but the data on that drive will be wiped before entering the initial pool. Also it will be wiped with data that is part of your initial volume. You will be rebuilding the volume, but keep in mind that rebuild could still go wrong at any point, so having a backup would be good.

So it’s better to just copy files to volume 2 until I can afford to replace the failed drive.
Regarding that is the orange light on the nas an indicator which one has failed can I just take it out ?.

 

[Telos]

You could add that spare drive in place of the failed one, and the array will be rebuilt

That's uncertain as Storage Manager states the the pool needs to be recreated... And there is no repair link offered.

 

[Rusty]

That's uncertain as Storage Manager states the the pool needs to be recreated... And there is no repair link offered.

You are absolutely correct, I have missed the fact that the image was reporting that kind of an error.

In that case, this is probably not be a viable option.

 

[adamcovfan]

could i remove storage pool 2 then use it as a hot spare ? there's nothing on it btw.

-- post merged: 17. Nov 2023 --

You could add that spare drive in place of the failed one, and the array will be rebuilt. Still, having a backup of your data before you rebuild is welcome just in case.

What you have done now is created a second storage pool using that spare drive. You can use now File Station to selectively copy data from one volume to the second one.

If you want to move all data you can also use Control Panel > Shared Folders and relocate the location of the folder(s) from one volume to the next.

Once the data is on the spare drive, you will need a new drive to replace the failed one in bay 1. Using Storage manager you can follow the process of replacement and leave the array to rebuild itself.

how do you relocate or copy the folders please.

 

[Rusty]

how do you relocate or copy the folders please.

It is explained here:

What you have done now is created a second storage pool using that spare drive. You can use now File Station to selectively copy data from one volume to the second one.

If you want to move all data you can also use Control Panel > Shared Folders and relocate the location of the folder(s) from one volume to the next.

Is there an issue with these steps? Have you tried them?

 

[adamcovfan]

It is explained here:



Is there an issue with these steps? Have you tried them?

i don't see volume 2 to move the files to

 

[Rusty]

So how does your Storage Manager looks like atm?

 

[adamcovfan]

i see volume 1 critical volume 2 healthy

-- post merged: 18. Nov 2023 --

storage pool 2 i mean

-- post merged: 18. Nov 2023 --

i have now created volume 2

 

[adamcovfan]

just updated dsm its now reporting as healthy

datascrubbing its crashed

 

[adamcovfan]

Shut down the NAS restart the drives are healthy it seems when it does it’s check over night the problem happens.
So I don’t know what to do.

 

[adamcovfan]

all seems healthy again im trying to move all my films as duplicates to volume 2 on storage pool 2 but can't figure how to do it.

 

[Rusty]

all seems healthy again im trying to move all my films as duplicates to volume 2 on storage pool 2 but can't figure how to do it.

Control Panel > Shared Folders.

Then edit the settings of a folder you want to move and select the target to be the new volume. That is one way. Another is to open up File Station, and use a simple copy-paste option. Third option would be to use HyperBackup package and make a copy of data from one volume to the next. In case you want to use HB, be sure to use the single file copy option, so that you don't end up with a "database-like" format of your data.