daily backups not working

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daily backups not working

Hi! we ve bought a new nas, installed hyperbackup and try to make backups to the c2 storage. We schedule a nightly task but never is thrown. If we throw it manually, it works. Some idea why this does not work? in our old synology nas happened the same, we thought that with the new one will work but no way... thanks!
I have never seen this, so I am puzzled.
a few questions and a possible direction to explore:
is there any HB logging happening, like message warning or error ?
does time matter? Does it work during the day?
then the direction: can you exclude a permission issue ? Scheduler runs under admin? can admin do this ? Who owns the task?
Does it work when you schedule a simple task, while you are still logged in (schedule the task in 5 minutes and watch).

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