I have some times when Time Machine will report that is cannot backup due to the sparse image on the NAS being 'in use'. This more often happens with my MacBook Air ([stuck on] Big Sur) than the Mac Minis ([stuck on] Catalina).
The normal way I 'fix' it is:
I've just had to do this and in step 5 I wasn't paying attention so cannot be certain if I selected to run a backup first or clicked on the disk icon. For me it asked which destination and so I just select the NAS again and entered this Mac's TM user's password (each Mac as a different NAS account for TM, and a disk quota).
The normal way I 'fix' it is:
- Check that the affected Mac isn't currently trying to do TM.
- Log onto the NAS and open File Station in the 'time machine' shared folder, which is where all Macs' sparse image folders are location.
- Select the affected Mac's sparse image folder and delete it.
- Wait for quite a while.
- Back on the Mac run a new, full TM backup:
- If that works then it should be ok from now.
- If it doesn't work then remove the NAS as a TM destination and re-add it. Then do a new, full backup.
I've just had to do this and in step 5 I wasn't paying attention so cannot be certain if I selected to run a backup first or clicked on the disk icon. For me it asked which destination and so I just select the NAS again and entered this Mac's TM user's password (each Mac as a different NAS account for TM, and a disk quota).