Diskstation was shut down improperly

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Diskstation was shut down improperly

1
0
NAS
DS413
Operating system
  1. Windows
Mobile operating system
  1. iOS
Hi, I'm running Running a DS413 on 6.2.3-25426 Update 3. Everything has been great until the last couple of weeks.

Every 3 or 4 days, I can see the DS has restarted as I have an alert that the power was cut. I have a UPS attached and I know that the power wasn't cut.

On the odd occasion that I have been there when the diskstation resets/powers off, the diskstation's blue power light and green disk lights flash for 5 mins or so.. I'm assuming this is usual in a power cut scenario, perhaps performing an integrity check?

There's nothing in the logs for the restart, only a message to say "Diskstation was shut down improperly"

Any help for troubleshooting would be appreciated. I dont want to replace/buy a new NAS if there's possibly a simple fix or fixes to try.

Thanks.
 
1,671
711
NAS
DS220+ : DS1019+ : DS216+II : DS118 : DS120j : APC Back UPS ES 700 — Mac/iOS user
Hi,

Plug it direct into a different power socket (no UPS, and not the same one it is now on) and observe.
If it happens again, you’ll need to focus on the NAS itself.
 

Rusty

Moderator
NAS Support
2,814
861
www.blackvoid.club
NAS
DS412+, DS718+, DS918+, 2x RS3614RPxs+ with expansions
Router
  1. RT1900ac
  2. RT2600ac
  3. MR2200ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
There's nothing in the logs for the restart
Try and use SSH to get to /var/log/messages file and tail that file to see if there are any more information on the reset problem
 

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