DS Get mobile app can't connect since upgrading to DMS 7.0.1

Currently reading
DS Get mobile app can't connect since upgrading to DMS 7.0.1

15
6
NAS
DS716+
Router
  1. MR2200ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
After upgrading my NAS to DSM 7.0.1, the mobile app DS Get only tells me "Download station is not installed or enabled on your diskstation" when I try to connect. DOwnload Station is installed and running. I've tried multiple addresses (QuickConnect, DDNS). None will connect. But DS Get does see my NAS when on the same local network and I can connect to the local IP when on the same network as my DS. I tested my DS QuickConnect ID and it works. It just seems all external methods are failing. Nothing has changed on my router. Anyone have any ideas whats happening?
 
I figured it out. No idea why or how got changed but my Synology Router Safe Access was interfering. Adding exceptions cleared up the issue. Very weird since I was able to connect externally with DS Get before I upgraded my DSM to 7.0.1. Perhaps DSM 7 automatically wrote in some rule to the router.
 

Create an account or login to comment

You must be a member in order to leave a comment

Create account

Create an account on our community. It's easy!

Log in

Already have an account? Log in here.

Similar threads

The refund process is actually very good. You can even get a refund days after the purchase if the app...
Replies
23
Views
16,792
  • Question
Open an issue on github and he will be alerted
Replies
4
Views
3,553

Welcome to SynoForum.com!

SynoForum.com is an unofficial Synology forum for NAS owners and enthusiasts.

Registration is free, easy and fast!

Back
Top