DSM 6.2.3 Can't stop indexing anymore

[EdouardK]

Since I upgraded to vesrion 6.2.3 I can't stop/pause indexing anymore. When I select the pause button, after a few seconds the pause icon comes back and indexing continues...

 

[Shadow]

Maybe this command can help you:

synoservice --disable pkgctl-SynoFinder

 

[EdouardK]

how do I launch this command ? thanks in advance

 

[Shadow]

Telnet or SSH (preferably) into your NAS:

 

[EdouardK]

Hi
I executed that command, but indexing is still not stopping despite the message in PuTTY that the service is disabled.

 

[jeyare]

Could you pls post a screenshot from Resource monitor?

 

[EdouardK]

here it comes

 

[Rusty]

Ufff that volume is maxed out. Surprised you managed to get anything out of this box with that utilization

 

[EdouardK]

any proposal of solutions?

 

[Shadow]

In that Resource Monitor screenshot we can't see what is utilizing the disk so much at the moment, as that seems to be stuck at indexing.

with HTOP (so just type 'sudo HTOP' in your SSH console), this is possible...

I would then here sort the processes on IO_Read_RATE and probably from there you can find the process that needs to be killed (can also be done within this HTOP application).

Maybe that would help...?

 

[Rusty]

any proposal of solutions?

Running IPKG on your NAS and via that install IOTOP. That will show the hdd stats and hopefully whats killing your volume

 

[Geeked]

Reboot it? Why has no one suggested a simple reboot?

 

[Rusty]

Maybe it would be a good thing to find the cause 1st. Reboot might not help in the long run.

 

[cris73]

Is an old forum but maybe it can still be useful to some. As much as not very elegant stopping the synology Drive for me was the way to stop the indexing.
It def need more investigation but is a temp relief