DSM 7.1 DSM automatic logout timer - not working

[Gerard]

Under security I have the DSM automatic logout timer set to 15 minutes on two NAS'. I have just noticed that this is no longer working, where it did once work in the past. I can't remember which version this last worked on (DSM 6 or 7.0) but it would timeout the browser session and prompt to re-login. Can anyone else test/confirm if this works or doesn't work in their setup?

 

[fredbert]

It’s timing out for me. But in the past I have found that leaving some packages open seemed to block the timed logout; Hyper Backup; CMS on the Servers page. There could be others too. But now it’s not as guaranteed. Is if it times out with no packages open.

 

[Gerard]

past I have found that leaving some packages open seemed to block the timed logout;

Hmm nothing open, only running. I may have to call support; it would be a needle in a haystack to figure out what’s causing it.

 

[Gerard]

@fredbert since this is working for you, can you confirm if your NAS has synology drive on it?

Found this thread about a year or so ago where Synology stated it’s due to drive.

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[fredbert]

Sorry for the delay in replying, I've been away. Yes I do have Synology Drive installed. I'll play with changing the login timeout.

 

[Gerard]

Looking to spin this topic back up. When I first got the nas log out timer worked, probably dsm 6 days. Eventually things got more involved, more packages installed and such and updates to dsm 7, I had noticed that the dsm web page was not logging out even though I have a 15 minute timer.

I had searched and came across a Reddit post that claimed drive was the culprit of preventing the logout, but others had stated they had drive installed and had no issue with auto log out.

Therefore I’d like to keep diving as to what maybe the culprit.

 

[scottrlarson]

Is it this option that is causing it? I noticed this as well and I just disabled it.