So, a tip - I've found that sometimes refreshing the browser to see the dashboard progress results in a view of the dashboard that is misleading - can make it look like you're waiting for a new job and nothing is going on, when in fact the new job is well underway. Clearing the browser cache will yield the correct information. For me, this has been happening with Chrome...not sure it also affects Safari, etc.
Once you click Get a Passkey, you will get to a page where it asks for a username and an email address
Once you recieve the passkey in the mail, you add it to your identity in the app and voila!
This is here to make sure that the work you've done is associated to a unique ID.
More details here : Passkey – [email protected]
I think I saw shadow in multiple teams because everyone call Shadow was considered as the same "person"