RT2600ac Had to restart Router via Power cycle

[Jan Janowski]

This morning modem looks good (all LED's), but no internet.... Checking 2600, I see no internet is connected via Network Center, but LED is flashing, indicating a connection...
??
Router or Modem with stuck LED's? On 2600, told it to restart via software.... Back up, LED's normal, but still no Internet...
??
Still not sure if it's router or modem.... So tried a 2600 Power cyclr, and 15 seconds later, Power up.... That Connected!!! ??

Checked Modem Diagnostics afterward.... No Indication of any issue from ISP End in the Event Logs, and Status still states Corrected & Un-Corrected errors, and a GB connection to router.... So it doesn't appear to have been modem related.... (Texts to Neighbors confirm all is good (We are all fed from same server)...

So.... 2600 must have locked up? 1.3.1-3... Have Never seen this in all the years I've had it..... But, I do not restart Router unless Firmware is updated, and it's on UPS and Generator.....

TP restarted fine.... (Ext USBV3 with Write Caching) Nothing unusual in logs prior to restarts (both of which logged)...

Dunno.... but 2600 appears fully operational now.... ??

 

[Jan Janowski]

Another exam this morning... Nothing found in any logs to indicate why internet went away yesterday.....
System Healthy...

 

[fredbert]

You could try sending the SRM logs to the NAS using Log Center, in case the router logs weren't saved prior to the incident.

 

[Jan Janowski]

Sounds like a decent idea. Is there a document indicating how-to for a first timer?

 

[fredbert]

SRM enable sending to the NAS's LAN IP, and select what to send in Filter (I'm actually using IEFT format)...

On the NAS add a receiving service...

 

[Jan Janowski]

Thank you. Unaware it was a 2 step process! Will install it later tonight!

 

[fredbert]

Well you have to have one sending logs and the other receiving them. The logs are still saved on the router, you are just sending a copy.

 

[Jan Janowski]

Thank You. Have it running set from router to a new custom folder on 720+.

One question: When I go to 720+, how do I differentiate between logs on 720+, vs logs from Router?
I’m viewing in Log Center, right?

-- post merged: 20. Apr 2023 --

Oh, I may have found it…
Log Center
Logs
Pull-down right center of screen: local (or) From other servers

? I need spoon feeding at times!

 

[Jan Janowski]

More exams... (System working fine... Nothing seen in logs)...
Found that Firewall never finishes loading.... (Loading........................ ) Logoff, Login. Same... (Hadn't checked that yesterday!)
Checked Databases: Current... Try loading Firewall again.... Never finishes loading.. ???
Hmmm... Corrupted Config? I saved Config yesterday after setting up Remote logs....
Nothing to lose.... Re-loaded configs.... Fine! Logs indicate successful reload of config...
Note that after config restore: once Firewall loads (normally), Rules are as saved before... Hits indicate a recent fresh restart.... all low Numbers... TP (On USBV3 SSD-Write Caching) & SA Fine. Nothing in TP to indicate any recent uptick in Events.... looking at past 7 days...
Fixed just in time for Wife -- doing Zoom now perfectly, to Ipad via 5GHz WIFI, so up and down data transfer's are working fine...
While she's doing Zoom I can login to the 3 Cameras, set up for HOA, via DS CAM... On iPhone 5GHz.... All Fine...
Speed test via GB Etherenet on PC Laptop also respectable during Zoom and DS CAM.... So system is working fine... ???
One last test..... While all of above going on...... Login and open up firewall.... OK..... Hits updating as expected...
Hmmm? Never saw that before.... That's 2 strange issues in a week....
This is my Spare 2600... One restored from dead.... what, a year ago? Nothing unusual before all this...
Absolutely nothing unusual in logs.

Will keep an eye on it... V1.3.1-3

I have checked this every couple hours since, and firewall & everything else is OK.