HELP, password no longer works

[whiteyk0]

Hi,
My password no longer works. I just recently setup a new router and I also changed the master password in my password manager. It was the only password that I changed. There is no problem with any of my passwords except for my Disk station 7. Somehow my DS7 password no longer works and I can't log in. I assume I may have accidentally changed my password but I don't know how that would be possible. Is there any way I can login to correct my password? Any help would be greatly appreciated.
Richard

 

[EAZ1964]

Reset for 3 seconds and pick up the system with the assistant

 

[whiteyk0]

I thought about doing a reset,but I'm worried about losing all my data if reset. Can I reset and keep everything? (I'm obviously not a computer expert, so please be patient with me)

 

[speedmaster]

Havn't had the need to do this myself, but "paper clip"-reset should leave your personal data intact.
Maybe this link will help:

How do I sign in if I forgot the password for my administrator account? - Synology Knowledge Center

Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need.

kb.synology.com

 

[Rusty]

I thought about doing a reset,but I'm worried about losing all my data if reset. Can I reset and keep everything? (I'm obviously not a computer expert, so please be patient with me)

You will not lose your data volume in this case.

 

[whiteyk0]

Havn't had the need to do this myself, but "paper clip"-reset should leave your personal data intact.
Maybe this link will help:

How do I sign in if I forgot the password for my administrator account? - Synology Knowledge Center

Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need.

kb.synology.com

thank you, thank you, thank you
followed the link you sent and everything hunky-dory