DSM 7.0 Help! System Webserver failure

[alfabravo]

Hello,

Please Help!
i have suddenly a problem with system webserver and therefor 6 of my Apps doesn't work any more.
Audio, Video, Photos, Drive, Surveillance, File Station. Apps request a repair, but repair doesn't work either.
How can I repair system webserver?
DS is reachable vie internet, but my bitwarden server not reachable over internet any more.

Appreciate any help!))
Thank you!

 

[Rusty]

Hello,

Please Help!
i have suddenly a problem with system webserver and therefor 6 of my Apps doesn't work any more.
Audio, Video, Photos, Drive, Surveillance, File Station. Apps request a repair, but repair doesn't work either.
How can I repair system webserver?
DS is reachable vie internet, but my bitwarden server not reachable over internet any more.

Appreciate any help!))
Thank you!

This is right after the DSM 7 update correct? BW not working I guess that means the Docker package is down as well?

This would be best to solve with Synology support. Open a ticket asap.

 

[alfabravo]

This is right after the DSM 7 update correct? BW not working I guess that means the Docker package is down as well?

No, I've updated one month ago, it ran without any issue! Docker ist working fine. I can reach BW on the localhost.

This would be best to solve with Synology support. Open a ticket asap.

already done. no replay yet.
Maybe community can help.
What is a system webserver? Can I reinstall or force to start?
Can I reinstall DSM7, without erase my storage?

 

[Rusty]

Can I reinstall DSM7, without erase my storage?

DSM reinstall will leave your data, yes, but I think that Support can help. Give it a bit of time. If you cant wait, rock on. (backup before as much as you can).

 

[alfabravo]

I've found something very strange. If I try to open my own sub domain e.g https://bw.mysite.myds.me
synology adds always a security DSM HTTPS PORT 5001, if I correct it to 443 or nothing Synology make it again!
That may be the reason why other apps don't work.
What could be the reason why DS do it?

 

[Rusty]

How does your DSM settings and ports configuration looks like inside Control Panel?

 

[alfabravo]

How does your DSM settings and ports configuration looks like inside Control Panel?

 

[Rusty]

Right so auto redirect is turned on. Do you have the same problem if you turn the redirect from http to https off?

 

[alfabravo]

auto redirect was actually always on and I had no issue.
turned off, no effect, DS still adds 5001
may be I have a nginx issue. I can't make any change at reverse proxy.

 

[Rusty]

I can't make any change at reverse proxy.

What do you mean you can't make changes?

 

[fredbert]

Probably not related, but what's this? I don't see it in my DSM 7 DS218+.

 

[alfabravo]

Probably not related, but what's this? I don't see it in my DSM 7 DS218+.
View attachment 4137

ist from DSM 6 USB driver for a Conbee II, but it was no problem so far.

-- post merged: 2. Aug 2021 --

What do you mean you can't make changes?

wenn i try to save: It can't be done.

-- post merged: 2. Aug 2021 --

I've a replay from support. I should make a HDD SMART test and wenn everything ok, make a backup, erase all and a new
installation.(((
What actually does reset mode 2 means? will I lost my data?

 

[Rusty]

will I lost my data?

No. You will not lose data

 

[alfabravo]

I found the problem!!! it was a certificate problem! after deleted and created a new one all apps working again
and my sub domains are reachable! without any reset. that is awesome.
Only one strange problem, that its a lot (7) sub domains for bitwarden shown in the certificate and only one is working.
how can I delete dead 6?