HTTPS-Login on Note Station

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HTTPS-Login on Note Station

6
0
NAS
220j
Operating system
  1. macOS
Mobile operating system
  1. iOS
Dear Experts,

i desperately try to config my Note-Station App on my iPhone. It works on my NAS, i routed the ports to the NAS and can login via HTTPS on Mac-App. On the Mac, everything works fine.

I used the same login on my iPhone, but it refuses to work. It says, i should check my network connection and IP-adress.
I also works on my iPhone with HTTP, but as i try to use a secured connection, it fails

Does anybody have an idea?

Cheers!
 
6
0
NAS
220j
Operating system
  1. macOS
Mobile operating system
  1. iOS
Yes, i tried that…

It works on the Mac, but not on iOS…
 
4
1
NAS
DS218+
Router
  1. RT1900ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
Last edited:
Hello,
DS Note, DS Audio and DS Video have not worked since I updated my iPhone to iOS 15.3.
I'm waiting for a response from Synology support.

This issue does not occurs with Synology Photo or Synology Drive iOS app. DS Note, DS Audio and DS Video apps should be updated because they do not support recent TLS version.
Maybe iOS 15.3 dropped support for older TLS versions?

I hope Synology will update these apps.
 
6
0
NAS
220j
Operating system
  1. macOS
Mobile operating system
  1. iOS
On your iphone are you tying to connect when on the WiFi or cellular?
Both. But its not working on any.
-- post merged: --

Hello,
DS Note, DS Audio and DS Video have not worked since I updated my iPhone to iOS 15.3.
I'm waiting for a response from Synology support.

This issue does not occurs with Synology Photo or Synology Drive iOS app. DS Note, DS Audio and DS Video apps should be updated because they do not support recent TLS version.
Maybe iOS 15.3 dropped support for older TLS versions?

I hope Synology will update these apps.
Thank you, that might be an explanation.
 

fredbert

Moderator
NAS Support
Subscriber
3,610
1,442
NAS
DS1520+, DS218+, DS215j
Router
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  2. MR2200ac
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  1. macOS
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  1. iOS
I updated to iOS 15.3 today. And I’ve just logged out of DS note and re-logged in. It worked.

In the bottom left of the login screen there’s a cog icon. Tap that and see if de-selecting Verify Certificate helps. Are you using an SSL certificate that covers the server name you are using in the login?
 
6
0
NAS
220j
Operating system
  1. macOS
Mobile operating system
  1. iOS
I updated to iOS 15.3 today. And I’ve just logged out of DS note and re-logged in. It worked.

In the bottom left of the login screen there’s a cog icon. Tap that and see if de-selecting Verify Certificate helps. Are you using an SSL certificate that covers the server name you are using in the login?
I tried that, its still not working. My Certificate matches my DDNS…
 
4
1
NAS
DS218+
Router
  1. RT1900ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
I managed to log into the app again by changing the TLS/SSL profile in the advanced settings (DSM Config Panel > Security > Advanced).
I switched from "Modern compatibility" to "Intermediate compatibility" and DS Note, DS Video and DS Music were able to connect again.

More info : Advanced | DSM - Synology Knowledge Center
 
6
0
NAS
220j
Operating system
  1. macOS
Mobile operating system
  1. iOS
I managed to log into the app again by changing the TLS/SSL profile in the advanced settings (DSM Config Panel > Security > Advanced).
I switched from "Modern compatibility" to "Intermediate compatibility" and DS Note, DS Video and DS Music were able to connect again.

More info : Advanced | DSM - Synology Knowledge Center
GENIUS!

That worked, but i had to switch to "old compatibility". After, i was able to set up my App on my iPhone and then i even could switch back to "Modern compatibility" and it still works properly.

Thank you so much!
 
4
1
NAS
DS218+
Router
  1. RT1900ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
GENIUS!

That worked, but i had to switch to "old compatibility". After, i was able to set up my App on my iPhone and then i even could switch back to "Modern compatibility" and it still works properly.

Thank you so much!
Glad to know it works!
For information, I got an answser from Synology about some old apps on iOS. Updates are coming!
(...) updates are planned to fix this problem
but here I have sent you a solution of contournment that our R&D team has sent us in order to fix it
Our developer who is in charge of this problem has registered it but he will need more time and resources to solve it.
Therefore, I recommend you to stay tuned for the update.
 

fredbert

Moderator
NAS Support
Subscriber
3,610
1,442
NAS
DS1520+, DS218+, DS215j
Router
  1. RT2600ac
  2. MR2200ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
a solution of contournment
1643383049219.png


I guessed it might be something like that.
 

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