Hyper Backup always failing on Synology C2, but always working on external hard drive

[Telecino]

Hi all,

I have 2 Hyper Backup tasks running every night. One to a local external hard drive and the other to Synology C2 cloud. The local one has been running for months without any issues, the one to Synology C2 is always failing after some successful backups.

This is the error log: Backup task was unable to run due to errors found at the backup destination.
The following shared folders or files was found broken in the latest integrity check and cannot be restored.

Thank you for your help.

 

[Rusty]

This is the error log: Backup task was unable to run due to errors found at the backup destination.
The following shared folders or files was found broken in the latest integrity check and cannot be restored

Usually means that you will have to redo the C2 backup. If the integrity check failed that means that the backed up version in terms of restore will probably fail at some point. Also, you could open a ticket with Syno to get their opinion on this and a possible fix if there is any (other then making a fresh copy).

 

[Telecino]

Usually means that you will have to redo the C2 backup. If the integrity check failed that means that the backed up version in terms of restore will probably fail at some point. Also, you could open a ticket with Syno to get their opinion on this and a possible fix if there is any (other then making a fresh copy).

I always start from an empty C2 folder and each time I get the same error. I did open a ticket with Synology, they couldn't find why my backups were always corrupted, except they told me to try to remove my memory and try with theirs, something I didn't try yet.

 

[Rusty]

I always start from an empty C2 folder and each time I get the same error. I did open a ticket with Synology, they couldn't find why my backups were always corrupted, except they told me to try to remove my memory and try with theirs, something I didn't try yet.

Not sure what to say... I have about 5-6 separate tasks towards C2 and not a single time on any of them have I got this type of error.