Hyper backup cancellation problem

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Hyper backup cancellation problem

3
1
NAS
DS920+
Operating system
  1. macOS
  2. Windows
Mobile operating system
  1. iOS
I have set a task to run on HyperBacckup to back up to Synology C2. I now realise that I wanted to encrypt the task so I set a separate task just how I wanted it and clicked cancel for the unwanted backup. The unwanted task is stuck on Cancelling and the wanted task says waiting. Logging into Synology C2 and trying to delete the backup returns the message operation failed. How do l clear the unwanted task that seem to be stuck ?
 
3
1
NAS
DS920+
Operating system
  1. macOS
  2. Windows
Mobile operating system
  1. iOS
Eventually I did a physical restart because it wouldn’t restart via DSM. Then the backup wouldn’t delete on C2 for another couple of hours! Not really satisfying
 
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Rusty

Moderator
NAS Support
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www.blackvoid.club
NAS
DS718+, DS918+, 2x RS3614RPxs+
Router
  1. RT1900ac
  2. RT2600ac
  3. MR2200ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
It can take some time for the task to be removed from C2. It will not be instant in most cases.
 
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