DSM 7.1 Hyper Backup Task Hung

[normd]

I am running a Hyper Backup task trying to backup ~8TB onto an external USB drive. My Hyper Backup task keeps hanging with, I believe, all files transferred but stuck at 0B/s and no completion. I have cancelled and restarted my NAS but the task still takes days and hangs. I had this working with another target drive and the same Shared Folder but the target drive became corrupted. I replaced it and tried the same Singel Version backup and the task keeps hanging. How can I force it to complete without losing the progress or starting over.

 

[EAZ1964]

I do advise to cut your backup file into smaller chunks. Risk of failure, and loss of your full backup is smaller if you make e.g. 4 backup tasks from 2TB.
It also makes it more easy to choose a frequency: e.g. slow movers once a month, fast movers daily.