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Hyper Backup: Unknown Password

258
15
Operating system
  1. macOS
Mobile operating system
  1. iOS
TOPIC: Hyper Backup w/forgotten password

Receiving notices of destination full. Check out Hyper Backup settings to ensure Rotation is enabled, and discover Rotation tab disabled. I go to Versions button to manually remove a few version to get past this bump and am being asked for a password. Inevitably that password I'd never forget has been forgotten as It has been set up for ages and I haven't had the use the password. Downloading the encryption key won't accept the admin pw and wants the Hyper Backup pw. Suspended backup which allows me to see configuration, but still unable to download key (which I thought I also did back in the day but not locating.) Rotation was enabled for earliest version so not sure why the space would be full if earliest versions are to be removed?

Nothing known that is needed from the backups so starting a new backup schedule w/new pw and dl of key. Presuming a message storage full will happen given it is the same destination. Unclear how to safely delete previous backups manually outside of Hyper Backup app.
 
Yes, hit the same space limitation. Before deleting the original file (looks like one can delete the large backup file from MacOS finder w/o consequence) - anyone know the file extension or default name of an encrypted Hyper Backup key file as I look again for that first?
 
Last edited:
Not finding a .pem or similar file.

There is nothing known that would be needed from the backup with missing key file. Considering blowing it away and restarting.
• Safe to just delete the .bak file itself right from the MacOS finder?
• Rotation was set yet unclear why there are space constraint errors. Anyone know why Rotation would have stopped?
 
Followup:
• Deleted local backup file itself from Mac.
• Deleted backup tasks from Hyperdrive.
• Recreated backup task - everything seems to be going fine.
 

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