DSM 7.1 Hyperbackup - insufficient privileges to access this destination shared folder

[depod]

Hi there

I am a home user, and I have been trying to set up a new backup task on my ds918+ (DSM 7.1.1-42962 Update 6) to a local USB attached to it. I have had this running previously with a nightly backup, however I have now deleted that task. When I try to set up a new backup task to the same usb hard drive, I keep getting the 'insufficient privileges to access the destination shared folder'.

The data task I have created has 'admin' as the default owner, although I do not know why this is, my 'admin' and 'guest' logins have always been disabled, and I have set-up my own versions. I have tried updating the properties of the *.hbk file, and setting my Owner, but it does not seem to save, whenever I go back in, its still referencing the default 'admin'.

Does anyone know how I set the owner of the task to my admin/user? Alternatively, I also tried to delete the USB device in the share folder, but I get the message "The following folders are reserved for system use".

Can anyone advise? Thank you.

 

[Telos]

whenever I go back in, its still referencing the default 'admin'.

Reenable admin. Can you then change the owner?

 

[depod]

Thanks for the reply. This does not seem to work. For clarity this is what I just tried

• Navigate to Shared Folder - edit - permissions - admin, changed from No Access to Read/Write (this is under Local users).
• Navigate to File Station - *.hbk properties - Owner&Group - change to new_admin (users), and check Apply to this folder and subfolders - hit save.
  • If I go back in and check, still references old_admin not new-admin
• With old_admin still active, I can run the backup task, if unchecked then task will not run.

If I try and create a new task, with the old_admin having No Access and new_admin having Read/Write, then the task still defaults to old_admin and I can't seem to change with this method.

 

[depod]

Just to re-iterate - I can re-enable admin and run the task, but can't change the owner. Any new task is created with the old admin credentials. Anyone have any other ideas?

 

[Telos]

Did you change ownership on the USB drive hbk ?

 

[depod]

Yes, but I am not sure it saves as I described above (I do hit save).

I have just been racking my brains, I don't think I signed out of my admin user and then back in with the original admin once re-enabled, perhaps I will try and change the ownernip again. I must be missing something...

 

[depod]

Its working now, not sure why. I enabled the admin account, logged in and thought I had the same problem. Logged out, logged back in with my admin account, disabled the default and tried again. It is currently updating even though the owner still states 'admin'.