iOS app and backup

[dlennard]

Hi hivemind

1) my partner's iphone running the iOS Photos app appears unable to backup to Synology Photos on a non-local network (my Android can)
2) my partner's iphone running the iOS Photos app appears unable to backup to Synology Photos while running in the background, so the app has to be open (my Android can)

is this what I should expect from the iOS app, I understand that Apple limit non-native apps from background processes

 

[fredbert]

1. What settings were selected when setting up the backup task, and what are set in the visible options now?
   • ... what constitutes a "a non-local network"? Wifi elsewhere or just a mobile data connection?
2. It seems the Synology Photos app on iOS has to be open/running for the backup to happen. Have you checked Background App Refresh setting for this app (listed as Photos Mobile)?

[I don't have a hivemind, it's all from reading, testing, observing, and forming an opinion]

 

[dlennard]

Hi

1) yes I mean other WiFi network
2) yes background refresh is selected

 

[fredbert]

In that case it's been irking people that the iOS app seems to have to be left open to complete the upload. I haven't yet tested this in anger, but will soon cos I've just gone 100% DSM 7 about 1 hour ago.