Issue with DS212j and migration query

[lfcno19]

Hi,
Hoping someone can advise on my issue.


I have a Synology DS212j, with a 2TB (Bay 1) and 4TB (Bay 2) HDD installed. I'm unsure of the exact RAID configuration but it was the one whereby it defaulted to the smaller HDD size so that my data was held on both HDDs in the event of failure. I'm not 100% sure of the version of my DSM but I remember clicking the auto update option so it should be completely up to date.


Recently the DS reported my 2TB drive as degraded. The DS continued to function fine however I noticed the Status LED was blinking amber. Just the other day when I was logged into the DS, an error displayed which left the web console unresponsive. I tried to restart the DS, however, following a short beep, the Status light is now just constantly flashing amber. I've removed both drives and still the same issue persists so it looks like a dead duck.


I placed a brand new HDD into bay 1 to see if the issue was related to the HDDs, however still the same outcome (Status flashing amber) so is this likely to be a hardware/mainboard issue with the DS? Is there anything else I can try to confirm this?


I have since ordered a new DS223j and want to confirm the best way to migrate. I was backing up the old HDDs using Hyper Backup on to an external HDD connected via USB. Would it be best to restore from this backup rather than place the two HDDSs directly into the new NAS and perform a HDD migration? I'm concerned as the 2TB HDD was reported as degraded so not sure how this would impact the HDD Migration option? I want to ideally go with the option to retain all my configuration and data.


Any thoughts and help would be appreciated as this has well and truly stressed me out!!



Many thanks in advance!

 

[Rusty]

Welcome to the forum!

I want to ideally go with the option to retain all my configuration and data

You can try and migrate the drives into the new NAS and boot it up. Following that you will see the status of the DSM and the overall behaviour of the unit with this disk. If there will be any issues you can then restore the data/config/apps from the Hyper Backup. This will ofc depend on what you have chosen to back up in the 1st place, but in general, that is the way forward.

 

[lfcno19]

Hi, thanks! By this bit - overall behaviour of the unit with this disk - do you mean the disk that was reported as degraded by the old unit?

 

[Rusty]

Hi, thanks! By this bit - overall behaviour of the unit with this disk - do you mean the disk that was reported as degraded by the old unit?

Yes. Start the new unit with all the drives that were part of the RAID. If the drive is faulty no matter as the system should work just fine considering the other drive will pull the weight. Then, once you have the system up and running, you can then verify that the drive is done for, and then replace it, and let the DSM rebuild the array.

 

[lfcno19]

Yes. Start the new unit with all the drives that were part of the RAID. If the drive is faulty no matter as the system should work just fine considering the other drive will pull the weight. Then, once you have the system up and running, you can then verify that the drive is done for, and then replace it, and let the DSM rebuild the array.

Many thanks will give this a try, currently I'm running a extensive test on the Seagate HDD to see if it picks anything up.

Will the approach you've described allow me to retain all my data and configuration settings? Will anything be lost?

 

[Rusty]

Many thanks will give this a try, currently I'm running a extensive test on the Seagate HDD to see if it picks anything up.

Will the approach you've described allow me to retain all my data and configuration settings? Will anything be lost?

If the array even in degrade mode boost up you will have a complete system up and running. The only thing you will do after that is a graceful shutdown and disk replacement. But that remains to be seen, depending how your nas will boot up with old drives.

 

[lfcno19]

If the array even in degrade mode boost up you will have a complete system up and running. The only thing you will do after that is a graceful shutdown and disk replacement. But that remains to be seen, depending how your nas will boot up with old drives.

Thanks, what do you mean by boost up sorry?

 

[Rusty]

Thanks, what do you mean by boost up sorry?

typing error. boots up

 

[lfcno19]

All worked seamlessly placing the HDDs into the new unit. The first HDD was indeed degraded so that has been replaced with a new HDD and volume repair performed. Thanks for all your help!