Hi, my DS1815+ had to be RMA'd this week. I got sent a new one. Tried to reinsert disks in same order and switch on. Synology Assistant picks it up as Recoverable but when I try and recover it fails. Have tried multiple combinations of switiching existing drives/reboots/rescans but same outcome. When it is 'recoverable' you can only choose to recover..which it can't so I'm stuck.
Have experimented with putting in a newly formatted drive and Synology Assistant will find it and let me install the DSM locally to the point I can log in etc which proves that I could wipe one of the existing drives enought to install a fresh DSM and hope it sees the other drives enough to recover/migrate them...but that isn't exactly how I thought it might work!
Any advice?
Thanks
Dan
Have experimented with putting in a newly formatted drive and Synology Assistant will find it and let me install the DSM locally to the point I can log in etc which proves that I could wipe one of the existing drives enought to install a fresh DSM and hope it sees the other drives enough to recover/migrate them...but that isn't exactly how I thought it might work!
Any advice?
Thanks
Dan