Neverending DSM restarting

[butala]

Hi everyone,

has anyone ever experienced a DSM restarting process that took half hour to complete (or more, since I'm writing this my DSM is still ongoing with no end in sight).


What is going on? Is this certainly uncommon?. Should I expect some kind of disaster? Is it save to terminate it with a cold boot?

Any idea will be appreciated.

 

[Rusty]

Hi everyone,

has anyone ever experienced a DSM restarting process that took half hour to complete (or more, since I'm writing this my DSM is still ongoing with no end in sight).


What is going on? Is this certainly uncommon?. Should I expect some kind of disaster? Is it save to terminate it with a cold boot?

Any idea will be appreciated.



View attachment 3818

Try and ping the nas via command line. Is the device responding?

 

[butala]

Try and ping the nas via command line. Is the device responding?

Thanks for replying. No it isn't.

 

[Rusty]

Nothing else to do but to reboot it by hand.

 

[butala]

Nothing else to do but to reboot it by hand.

Alright, I did the reboot and all went well. Now plex works again as it should. This was the only reason why I wanted to reboot the nas in the first place.
But curiously ping returns me the same result as when the nas was unresponsive. Maybe is the command written wrong?

ping 192.168.1.76

 

[Telos]

But curiously ping returns me the same result as when the nas was unresponsive. Maybe is the command written wrong?

ping 192.168.1.76

You're pinging from where? The NAS itself?

sudo ping 192.168.1.76

 

[butala]

You're pinging from where? The NAS itself?

sudo ping 192.168.1.76

I'm pinging from my pc on the same network. Is this the wrong way to go?

From the NAS itself I could ping with fast responses.

 

[Telos]

I'm pinging from my pc on the same network. Is this the wrong way to go?

So... you need to work your way through the system... disable NAS firewall; check "auto-block"; remove static routing, if used; confirm the router isn't blocking ping (ping other network device).

 

[butala]

So... you need to work your way through the system... disable NAS firewall; check "auto-block"; remove static routing, if used; confirm the router isn't blocking ping (ping other network device).

Disabling NAS firewall alone was suffice. I had forgotten about firewall, it did its job Now pinging works!
Just to know, where auto-block can be found?

 

[Telos]

where auto-block can be found?

What can I do to enhance the security of my Synology NAS? - Synology Knowledge Center

Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need.

kb.synology.com

 

[butala]

What can I do to enhance the security of my Synology NAS? - Synology Knowledge Center

Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need.

kb.synology.com

Of course, I had just looked at the wrong place (Firewall). Thank you.