DSM 7.1 Office login

[equinox]

I have Office 3.6.0 - 21204 installed on my DS220+. I can access the login page at https://office.[mydomain]. However, I can't log in with a regular user except an admin user. Once I logged in with the admin user, the UI looked like Drive, with more visible folders/files.

Another difference is that once I log in to Office, no logout button allows me to switch user accounts. Do you know how to log out?

Since the regular user cannot log in, where can I set up the user access? I don't see it in the Control Panel.

Thanks

 

[fredbert]

I don't regularly use Synology Office but doesn't it add document editing capabilities to Drive and such like? So that you log into Synology Drive and then open a document with the Office package. Have you provided your standard users access to Drive?

To log out of Drive click the user's icon in the bottom left of the screen to get a menu of actions, the last one is to logout.

 

[equinox]

I assume Office and Drive are different apps. I am able to open files with Office. My question is, how do we manage user access? A regular user is unable to log in to https://office.[mydomain] from remote. The error message is "You are not authorized to use this service." However, a user with an admin role can. How do you assign a specific user access to Office? I don't see the UI in the Control Panel.

Once I log in to Office (not Drive) with an admin account, I see the folders/files on the entire volume, just like in File Station on DSM. There is no user icon in the bottom left of the screen.

I am able to log in to Drive with regular users as well as admin users.

 

[fredbert]

Can you post screenshots of where in DSM it shows Office as a directly accessible package. When I use the link in Package Center to open Office it actually opens Drive.

Where did you assign office.mydomain.com to be the application specific server name for Office?

 

[equinox]

Please see the attached two images. The first one is the login page. The second one is the page after the admin login. (only the admin can log in, as mentioned in a previous post).

The second screenshot is similar to Drive. However, it does not have a logout button, as you said.

I just noticed that the second screenshot is File Station. It means they go to File Station once they log in to Office.

I can log in to Drive with a non-admin/admin account. Why can I not login to Office with a non-admin account? Where does control the access?

 

[fredbert]

Ok. I don’t see any Office in Login Portal / Applications settings in Control Panel, and that’s where adding a unique server name is done. The login page for Office shows the File Station logo, and a full screen File Station has the logout under the user icon on the top right of the screen. But I cannot see how you've got to the screen you have, it looks like a cropped File Station screen... what browser are you using and do you use a custom zoom or theme?

 

[equinox]

I was using Brave. The attached screenshot was using Chrome 119.

#1 and #2 are Office. The #3 is Drive. The screenshot was taken with the Windows shortcut Alt-PrtScrn. It covers the browser edge to edge. Even when I maximize the size of the browser windows (2K monitor), I don't see the user icon and logout button.

 

[Rusty]

This looks like a PWA (progressive web app) look. Are you using any browser that converts specific web urls/apps to PWA?

 

[fredbert]

I've read through DSM Help and both Synology Office and Universal Viewer say that they enable working with office files in Synology Drive. I've moved a spreadsheet from a Drive home folder to just a user's home folder and it won't work, saying it's not in an home or team folder.

I cannot find anywhere in Login Portal that mentions Synology Office, let alone enables assigning a specific unique server name. Where did you assign office.mydomain.com to the Office package? Or did you setup File Station's application portal settings to be named 'office'. That's all I can think is happening.

When you look at the full URL does it include 'launchApp=SYNO.SDS.App.FileStation3.Instance'? This is part of the URL when opening File Station to a new browser tab/window from within DSM.

++++++++++++++

I think I worked it out....

I normally have this setting disabled but when I enable it the top bar in the new tab/browser version of those [older?] applications with a banner bar will lose the that bar, which has the package name bar and settings. I confirmed this with File Station and Audio Station, but Drive is unaffected/unafflicted.

 

[Rusty]

Hide banner... never used it and never seen a use for it, yet this is it... well done!

 

[equinox]

I cannot find anywhere in Login Portal that mentions Synology Office, let alone enables assigning a specific unique server name. Where did you assign office.mydomain.com to the Office package? Or did you setup File Station's application portal settings to be named 'office'. That's all I can think is happening.

You are right. I just noticed that I changed the File Station to "Office" in the Login Portal. I created a CNAME record in the DNS setup. That explains why office.mydomain.com URL is working.

The attached screenshot is the application privilege setup. The File Station is not granted to all users by default. That could explain why a regular user can't log in, but the admin can.

 

[fredbert]

Just call me Sherlock Holmes, without the substance peccadillo and violin playing.