Photo Backup Not Automatic With VPN Active Outside of Home Network

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Photo Backup Not Automatic With VPN Active Outside of Home Network

16
3
NAS
DS418play
Router
  1. RT2600ac
Operating system
  1. macOS
Mobile operating system
  1. iOS
Hi - I don't recall how long it has been, but when I am away from my home network - which has a Synology RT2600ac router - Photo Backup in the DS Photo app is not automatic, and even when I try to manually run it, photos simply don't upload. I am running NordVPN on my iPhone. However this is not an issue with at home, as the uploads are automatic.

Any thoughts on how to troubleshoot this or settings to adjust?

Thanks!

mp/m
 
Hi @fredbert - thanks for your reply! In response:

1. Geofence - I was unaware of this setting, and there is one set for where my house is, which may explain why it uploads at home. Should I delete this, or add more? Ideally I would like it uploading all the time.

2. Upload on Wi-Fi only is not enabled.

mp/m
 

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