Problems in browsing photos on mobile, in Shared Space

[paolobi]

Did someone try to browse on mobile (I can try on IOS, both Safari and Chrome) a Shared Space? I can see the picture BUT if I try to zoom on it, or even just touch the screen of the phone, the screen becomes black, the photo disappears and it's even difficult to come back.
I suppose it is a bug of the new version of Photos.
I tried it on three different iPhone, same result.

Could someone confirm it?

Thanks.

 

[EAZ1964]

I cannot confirm this, neither via the mobile app, nor via safari using the DS desktop photo app.
my system is fully patched.

I can confirm that using a mobile device like ipad, is extremely dangerous on the DS desktop photo app in map view.
If you touch the screen on the list pane with folders on the left, and dare to scroll up or down: it MOVES your folders and files (with a touch of your finger). Within minutes your folder structure is a complete mess!
I only found out after getting a hyper backup warning that so many files were changed!

I have made a support request with synology to look at that.

 

[paolobi]

Thanks for your reply.

I attach a small picture just to explain (better than with words) what happens as soon as I try to zoom on the photo on iPhone:

 

[EAZ1964]

I do not use quickconnect, so did not check that route.

 

[paolobi]

I am surprised that nobody here NEVER EVER used Shared Space?

Or better: if you ever used Shared space, I believe you tried to open the link with a browser (and maybe on a mobile), right? And you even never tried to zoom on a picture or to just touch the screen of the device??

Really impressed of this...

 

[EAZ1964]

I do use shared space, and checked, but on my own lan, not via quick connect.

 

[Sturla]

I am surprised that nobody here NEVER EVER used Shared Space?

Or better: if you ever used Shared space, I believe you tried to open the link with a browser (and maybe on a mobile), right? And you even never tried to zoom on a picture or to just touch the screen of the device??

Really impressed of this...

I use Shared space, have several issues with it, but not yours. I tap on images, zoom, close, just fine. With pc and iphone, browser and Photos app.

 

[paolobi]

I opened a ticket.
Synology answered it's a known bug it will be corrected in next version of Photos.

It happens when there are subfolder. Maybe you never use folder and your pictures are just in the space you created.