DSM 7.1 Question about "factory Reset" of a DS-220+

[ColBat]

I‘m new to the world of NAS and Synology. I set my DS-220+ about a month ago, loaded PlexMediaServer on it and have never been to get it working correctly. At first, in PMS, I could see my movies, but not my TV shows. Then after fiddling around I got the TV shows to show but the movies stopped. I can see both set of files in File Station so I know they are on the hard drive. I worked with several helpful people in Synology and Plex forums but no one has been able to resolve the issues. I may have made some initial mistakes in the set up of PMS, but no one can identify them.

I’m considering going back to square one: uninstalling PMS then reinstalling it.

-- If I do this will it affect the files I have on the HDs?

-- Will uninstalling Plex from the NAS remove all of Plex’s components so I can do a fresh install?

-- Should I look at uninstalling DSM 7.1.1-42962 Update 1 and do a fresh install?

-- post merged: 25. Feb 2023 --

Also would a factory reset of the NAS wipe out the files I have on the hds or have any negative affect on the extra RAM I installed when I set up the NAS?

 

[Telos]

I’m considering going back to square one: uninstalling PMS then reinstalling it.

-- If I do this will it affect the files I have on the HDs?

-- Will uninstalling Plex from the NAS remove all of Plex’s components so I can do a fresh install?

-- Should I look at uninstalling DSM 7.1.1-42962 Update 1 and do a fresh install?

1. No affect
2. You'll be offered to keep the existing configuration, or remove it
3. Heavens, no.

But only use the Plex package downloaded from plx.tv (not from Package Center). And locate your media in its own shared folder (I called mine "media"). Use the Plex directory/file naming convention for tv shows and movies.

 

[ColBat]

1. No affect
2. You'll be offered to keep the existing configuration, or remove it
3. Heavens, no.

But only use the Plex package downloaded from plx.tv (not from Package Center). And locate your media in its own shared folder (I called mine "media"). Use the Plex directory/file naming convention for tv shows and movies.

Thanks Telos. If my existing configuration is causing the problem, Then it would seem I should remove it.

-- If I remove the existing config, then will I have to download plex and reinstall?

-- I'm just unclear how much Plex and DMS are intertwined. If I uninstall Plex will all the parts of Plex be removed from my NAS?

-- Then can I download Plex PMS and do I new install?

-- If I do the new install can I use my existing Plex account, will there be any residue files from the old Plex account, will they possibly affect the new install?

 

[Telos]

As noted above, when you uninstall Plex, it will ask you if you wish to keep its configuration files. Let it delete those if you wish to start clean. Then reinstall Plex using the package you downloaded from plex.tv, and begin fresh.