Info Relaunch Mac Finder when problems with connection to your NAS

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Info Relaunch Mac Finder when problems with connection to your NAS

362
96
NAS
DS418play
Router
  1. RT2600ac
  2. MR2200ac
Operating system
  1. macOS
  2. Windows
Mobile operating system
  1. iOS
I just had a connection issue to my NAS via Finder with SMB so I'll add the info here for help.

In Finder I go to Go > Connect to server... then I type in smb://myServerName.

It connects, but in the Finder sidebar, I could not open any folder. I get this error:

This operation could not be completed because the original item for 'Shared folder' can't be found


To fix the issue you just need to relaunch the Finder. Press ⌥+⌘+⎋ to open the Force quit applications then Select Finder and click on Relaunch button.
 

fredbert

Moderator
NAS Support
Subscriber
4,075
1,614
NAS
DS1520+, DS218+, DS215j
Router
  1. RT2600ac
  2. MR2200ac
  3. RT6600ax
Operating system
  1. macOS
Mobile operating system
  1. iOS
Sounds like Finder cached the previous connection credentials. Did using AFP work before relaunching Finder?

I usually just use the Finder sidebar to initiate connections. Or if using a URL then the local DNS resolved name or FQDN, e.g.: 'nas' for the local name which gets my DHCP domain appended or, if I'm feeling like doing the typing, 'nas.mydomain.tld'. I rarely use the device name that is set for Bonjour / Windows networking.

You can also restart Finder by Option-Right Click (or Option-Control-Click) the Finder's Dock icon. Then click Relaunch.
 
162
69
NAS
DS1621+, DS1522+, DS720+
Router
  1. RT2600ac
  2. MR2200ac
  3. RT6600ax
Operating system
  1. Linux
  2. macOS
  3. Windows
  4. other
Mobile operating system
  1. iOS
The sidebar bug seems to have been around forever. Using Shift-Command-K (or Finder -> Go -> Network) rather than the sidebar seems to work consistently, so I just use that only, instead.

Flushing the DNS cache in Terminal with dscacheutil -flushcache seems to fix it also. I suspect the issue is mDNS related?
 

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