restore / reset without losing your hard drive stuff

[remi offenbach]

hello does anyone know if you can restore / reset your nas model DS416PLAY without losing your hard drive stuff has 10 tb of movie so i don't think i can make a backup

remi off

 

[WST16]

Can you define what do you mean by restore and reset? Do you mean the admin credentials?
Can you elaborate on the problems you’re facing?

 

[remi offenbach]

I want to factory restore my nas
but has a lot of movies I want to save

 

[WST16]

I think “reinstall DSM but keep data” is what you’re looking for (in the article below). But I’ve never tried it, so wait until someone else confirms that they’ve done it and the data lived through it. Be careful.

How to Factory Reset Your Synology NAS

If your Synology NAS drive is giving you problems, or you’re just upgrading to a whole new system, there are a few ways you can reset it, depending on what you want to do with it.

www.howtogeek.com

 

[remi offenbach]

have tried it on my other nas it also erases everything on the hard drive

 

[jeyare]

here is official guide from Syno KBfor your request:
1. you can reset just administrator login credentials and network settings to default settings if you have forgotten your password, want to move your Synology NAS to another network environment, or need to assign a new IP address. Then all data will remain in the NAS.
Use the guidelines.
Don’t use the second reset type, otherwise you will lose entire NAS setup and data.

 

[Rusty]

Would like to mention that "3. Mode 2: Reset Synology NAS and re-install the operating system DSM" will not force a volume/pool delete if DSM is reinstalled, even though the warning will pop up.

 

[remi offenbach]

hey Rusty
do you know where there is a guide so I can try what you have written

remi off

 

[Rusty]

hey Rusty
do you know where there is a guide so I can try what you have written

remi off

The link in the #6 post that @jeyare wrote. Then just check the 3rd section on that page.

 

[WST16]

This is the same procedure as the one I’ve posted. You said it didn’t work. It erased everything.
Are you sure you followed this particular procedur, not the one that erases everything.

 

[Telos]

Reset Modes 1 and 2 do not touch the data partition. Mode 1 will reset your login and a few other things. Mode 2 will clear your config. It is well-described here.

And here...

OTOH, Factory Reset will clear the data partition.

I have done all three of these in the past.

 

[remi offenbach]

ok i watch video and try right again