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The link in the #6 post that @jeyare wrote. Then just check the 3rd section on that page.hey Rusty
do you know where there is a guide so I can try what you have written
remi off
Hello Rusty, for some reason my NAS suddenly lost connection and according to my colleague, he held the Power Button trying to reboot the NAS but not sure why, the NAS got reset and now it showing the Install DSM screen.Would like to mention that "3. Mode 2: Reset Synology NAS and re-install the operating system DSM" will not force a volume/pool delete if DSM is reinstalled, even though the warning will pop up.
Holding the PB in too many times in succession, will trigger mode 2... an OS install.keep in mind that the power button should also not initiate a dsm reinstall and yet here you are.
Waw! Really!? Holding the PB triggers mode 2 even mode3? That's not even written in manual.Holding the PB in too many times in succession, will trigger mode 2... an OS install.
I've read too (not confirmed), that there is a "mode 3" (three reset pushes) which triggers the factory refresh. Any takers?
It's in my manual...Waw! Really!? Holding the PB triggers mode 2 ... That's not even written in manual.
Mine had 2 different buttons, Power Button and Reset buttonIt's in my manual...
A "small" typo in my postMine had 2 different buttons, Power Button and Reset button
This is what I tried. And I guess I'm lucky enough the data are still there.Looks like there must have been a problem during boot up and dsm got damaged. The notice indicates that the drives will be wiped but it will be actually the partition where the dsm lives not the data volume itself.
Ofc that is what should happen, but do keep in mind that the power button should also not initiate a dsm reinstall and yet here you are.
All in all you have little options here with no backup. So moving the drives to another functional syno nas and then copying the data would be best, but if that is not an option and you have a broken dsm, you have no option but to continues.
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