Router is blocking access to my.maxon website

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Router is blocking access to my.maxon website

2
0
NAS
DS220+
Router
  1. RT6600ax
Operating system
  1. macOS
Mobile operating system
  1. iOS
Last edited:
I'm more and more upset about this router. Today morning I got "403 Frobbiden" message at My Licenses and Sign in
On the other hand I can access Maxon
But "my.maxon" is necessary to valid my licences when I start maxon software such as Cinema 4D. I don't know what happen because it worked in past weeks/months.
What I know it's router is blocking it. Why? Because I've change my internet by making phone as hotspot with mobile data and I can see this page without any problem.
So I've back to router and I even changed DNS (primiary I'm using Cloudflare 1.1.1.1). I change it to Google (8.8.8.8). No luck.
Still blocked.
I turned off Threat Prevention. No luck.
I don't know what exactly blocked it?

Router RT6600ax
SRM 1.3.1-9346 Update 3

1680597831898.png
 
Thanks for help.

Safe Access
I removed my device first.
Then I removed whole profile.
Then I disabled "Threat Intelligence Database".
Non of this helps.

Firewall
I have just two "automatically" created rules because of port forwarding (80 and 443). I have NAS in my LAN where I use reverse proxy for services which I'm running on it. Thats all.

But I found solution:
Restart router helped :rolleyes: That was shot in the dark but if nothing works try to restart hardware. I don't know what to think but thats not good. Frankly I'm super happy with Syno NAS which work like a charm. I cannot say the same about Syno router unfortunately.
 
Could be a cached DNS resolution, rebooting would definitely flush out the router's cache.

In UK overnight there was a big Virgin Media outage: I saw some were tying some of the issues to maintenance windows in Cloudflare datacentres. Regardless of any link, there could be some DNS cache-aging going on. For me I didn't get Internet access resumed until 08:30 UK time.
 

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