Hi! why my 16tb exos x16 ST16000NM001G cannot be format/instal DSM in synology ds720+ it is not working. I tried other hdd wd1tb and it work. only 16tbseagate is not working. please help me.. your 16tb is working in ds220+ but in my ds720+ it is not working...
when i try to attach 2 drive wd 1tb and 16tb seagate exos16. exos is not initialized. please help me to resolve the issue
Hi! why my 16tb exos x16 ST16000NM001G cannot be format/instal DSM in synology ds720+ it is not working. I tried other hdd wd1tb and it work. only 16tbseagate is not working. please help me.. your 16tb is working in ds220+ but in my ds720+ it is not working...
when i try to attach 2 drive wd 1tb and 16tb seagate exos16. exos is not initialized. please help me to resolve the issue
i cannot create storage with 16tb? i have no option ? i try to create volume creation but it failed? i can create with wd1tb but in 16tb seagate it failed.
seems to be you don’t have:
- an external SATA/USB adapter to check the disk out of the NAS (PC)
- experience how to check the disk health (however I have seen “health” status in one of your screenshots = what doesn’t mean it’s ok at all), Try to check SMART extended test in the Storage manager (it’s pretty simple, than CLI, but you can get some new info for a sharing here)
Try to search in this forum keyword “smartctl”, then you will find some hints, how to check the disk by CLI. Also you will find some answers in proposed logs.
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just to be sure, when the disk isn’t initialized, you doesn’t have written a partition there. Some reasons:
- damaged sector, then you can’t write there = SMART check
- damaged disk controller (means PCB in the disk) = dtto SMART check
- an unexpected system error during write of the partition to the disk drive = NAS logs
- a hardware error between mainboard and disk bus (check the bay with another disk)
... or just bad day for you
As many times recommended here, it’s really mandatory to invest few coins into the SATA/USB3 external adapter for every NAS users. It can help you to find lot if issue reasons out of your NAS, save data, ...
