Seagate exosx16 16tb (ST16000NM001G) DSM not installedin synology ds720+ failed to format disk. (35)

Currently reading
Seagate exosx16 16tb (ST16000NM001G) DSM not installedin synology ds720+ failed to format disk. (35)

Hi! why my 16tb exos x16 ST16000NM001G cannot be format/instal DSM in synology ds720+ it is not working. I tried other hdd wd1tb and it work. only 16tbseagate is not working. please help me.. your 16tb is working in ds220+ but in my ds720+ it is not working...

when i try to attach 2 drive wd 1tb and 16tb seagate exos16. exos is not initialized. please help me to resolve the issue
 

Attachments

  • DSM not installed.png
    DSM not installed.png
    59.1 KB · Views: 95
  • Dsm Not installed2.png
    Dsm Not installed2.png
    19.9 KB · Views: 101
Hi! why my 16tb exos x16 ST16000NM001G cannot be format/instal DSM in synology ds720+ it is not working. I tried other hdd wd1tb and it work. only 16tbseagate is not working. please help me.. your 16tb is working in ds220+ but in my ds720+ it is not working...

when i try to attach 2 drive wd 1tb and 16tb seagate exos16. exos is not initialized. please help me to resolve the issue
So when you go and make a new storage pool, do you get the option to use this 16TB drive?
 
Upvote 0
i cannot create storage with 16tb? i have no option ? i try to create volume creation but it failed? i can create with wd1tb but in 16tb seagate it failed.
 

Attachments

  • WeChat Image_20210316175149.png
    WeChat Image_20210316175149.png
    58.8 KB · Views: 82
  • WeChat Image_20210316175219.png
    WeChat Image_20210316175219.png
    68.8 KB · Views: 79
  • WeChat Image_20210316175227.png
    WeChat Image_20210316175227.png
    46.3 KB · Views: 62
  • WeChat Image_20210316175234.png
    WeChat Image_20210316175234.png
    27.2 KB · Views: 62
  • WeChat Image_20210316175239.png
    WeChat Image_20210316175239.png
    201.1 KB · Views: 78
Upvote 0
Last edited:
seems to be you don’t have:
- an external SATA/USB adapter to check the disk out of the NAS (PC)
- experience how to check the disk health (however I have seen “health” status in one of your screenshots = what doesn’t mean it’s ok at all), Try to check SMART extended test in the Storage manager (it’s pretty simple, than CLI, but you can get some new info for a sharing here)
Try to search in this forum keyword “smartctl”, then you will find some hints, how to check the disk by CLI. Also you will find some answers in proposed logs.
-- post merged: --

just to be sure, when the disk isn’t initialized, you doesn’t have written a partition there. Some reasons:
- damaged sector, then you can’t write there = SMART check
- damaged disk controller (means PCB in the disk) = dtto SMART check
- an unexpected system error during write of the partition to the disk drive = NAS logs
- a hardware error between mainboard and disk bus (check the bay with another disk)
... or just bad day for you
As many times recommended here, it’s really mandatory to invest few coins into the SATA/USB3 external adapter for every NAS users. It can help you to find lot if issue reasons out of your NAS, save data, ...
 
Upvote 0

Create an account or login to comment

You must be a member in order to leave a comment

Create account

Create an account on our community. It's easy!

Log in

Already have an account? Log in here.

Similar threads

The other obvious point here is that the disk did not fit in the backplane...physically different connectors.
Replies
10
Views
1,341
  • Question
HI, I'm also a new Synology DS220+ owner and also noticed this incessant dah-dah-dah noise, especially...
Replies
12
Views
6,064
  • Solved
Thank you so much--this is really helpful. I think your diagnosis is accurate, and I super appreciate your...
Replies
2
Views
1,589
  • Question
Ok but again it depends on how many drives you can add. If you could physically add both 18TB drives to...
Replies
7
Views
1,469

Welcome to SynoForum.com!

SynoForum.com is an unofficial Synology forum for NAS owners and enthusiasts.

Registration is free, easy and fast!

Back
Top