"Stuck" backup task

[OBx2]

I've got a backup job that I can't remove from Hyperbackup. You'll notice that the highlighted job "Backup DS920" is orphaned - I can't edit or delete it (the buttons are greyed-out). I had to create a new job to allow the changes I wanted.
How can I delete the unwanted job?

 

[fredbert]

Welcome to the forum.

What have you tried? Reboot; Stop/start Hyper Backup package; etc.

 

[OBx2]

It's been stuck for months, so rebooted at least 20 times so HB has restarted at least that often. Snooped around folders looking for anything obvious (used editor to check file contents of any likely candidate files). Can't see anything remotely connected to the problem.

 

[Rusty]

Maybe opening a ticket and letting Syno support clean up the HB DB would be the fastest way to resolve this.

 

[OBx2]

Maybe opening a ticket and letting Syno support clean up the HB DB would be the fastest way to resolve this.

Did as you suggested Rusty and the problem has been resolved. Thanks.

 

[Gerard]

Did as you suggested Rusty and the problem has been resolved. Thanks.

How was it resolved? What needed to be done?

 

[OBx2]

How was it resolved? What needed to be done?

Opened a ticket and let Syno support clean up the HB DB. All I had to do was: 1. create a temporary admin account for them 2. enable the SSH service. Support did the rest. Then I deleted the account and disabled SSH.

 

[Telos]

Would be nice to see exactly what commands were used. Must be a known issue for such a quick fix.