Install the app
How to install the app on iOS

Follow along with the video below to see how to install our site as a web app on your home screen.

Note: This feature may not be available in some browsers.

Surveillance Station : camera problem

As an Amazon Associate, we may earn commissions from qualifying purchases. Learn more...

7
1
NAS
DS718+
Operating system
  1. Windows
Mobile operating system
  1. Android
  2. iOS
Hello,

I have a TP-Link IPC43AN camera, however since acquired a new router (ASUS RT-AX88U), I can no longer use it normally : for the Test connection function on Surveillance station, I have the following message : 'Unable to take camera snapshot' (I attached a photo)
On the other hand, the Event detection function does not work, there is no automatic recording when I go in front of the camera (I would really like to use this camera as a surveillance camera).
I have successfully updated Surveillance Station, Device pack, as well as the firmware of my camera.

How to solve these problems?

Thanks in advance !

Manu
 

Attachments

  • Clipboard01.webp
    Clipboard01.webp
    37.2 KB · Views: 34
Does this mean that you were able to connect the camera with SS at all?
 
It can connect, because it does record the streaming of the camera.
 
It works ! In Surveillance Station I choosed a TL-IPC43AN-FUSION-DUAL instead of a generic ONVIF, and now the event detection function and recording work well.
 

Create an account or login to comment

You must be a member in order to leave a comment

Create account

Create an account on our community. It's easy!

Log in

Already have an account? Log in here.

Popular tags from this forum

Similar threads

has suddenly stopped doing so. Yesterday I restarted the NAS and today it doesn't do it anymore... I don't...
Replies
2
Views
988
All the time.. no pause. Start/stop/start/stop etc. Problem is gone now by reinstalling the whole rackstation.
Replies
3
Views
1,491
  • Question Question
New to the forums and first post! I have two Synology boxes, one on our main site and another on a remote...
Replies
0
Views
102
  • Question Question
Welcome to the forum. No direct VPN client on it, but you can connect it via a site-to-site VPN tunnel if...
Replies
1
Views
102
With 7.2.2 & Latest SS. No SS AS motion Detect. I’m seeing one of 2x cameras of same MFG & firmware acting...
Replies
0
Views
435
Is there a way of adding extra cameras in SS, that are disabled, so that a SS with 3 Licenses can show 4...
Replies
0
Views
438

Welcome to SynoForum.com!

SynoForum.com is an unofficial Synology forum for NAS owners and enthusiasts.

Registration is free, easy and fast!

Trending content in this forum

Back
Top