Hello,
I have a TP-Link IPC43AN camera, however since acquired a new router (ASUS RT-AX88U), I can no longer use it normally : for the Test connection function on Surveillance station, I have the following message : 'Unable to take camera snapshot' (I attached a photo)
On the other hand, the Event detection function does not work, there is no automatic recording when I go in front of the camera (I would really like to use this camera as a surveillance camera).
I have successfully updated Surveillance Station, Device pack, as well as the firmware of my camera.
How to solve these problems?
Thanks in advance !
Manu
I have a TP-Link IPC43AN camera, however since acquired a new router (ASUS RT-AX88U), I can no longer use it normally : for the Test connection function on Surveillance station, I have the following message : 'Unable to take camera snapshot' (I attached a photo)
On the other hand, the Event detection function does not work, there is no automatic recording when I go in front of the camera (I would really like to use this camera as a surveillance camera).
I have successfully updated Surveillance Station, Device pack, as well as the firmware of my camera.
How to solve these problems?
Thanks in advance !
Manu