Synology Drive Admin Console Error

[Neville Bailey]

I've just migrated from a DS220j to a DS220+ and now I get the following error when running Synology Drive Admin Console. I've tried uninstalling and reinstalling the package, but the error still persists. In desperation I clicked on Delete Database, but still no luck.

Can anyone please give me guidance on how to fix this?

 

[Rusty]

I've just migrated from a DS220j to a DS220+ and now I get the following error when running Synology Drive Admin Console. I've tried uninstalling and reinstalling the package, but the error still persists. In desperation I clicked on Delete Database, but still no luck.

Can anyone please give me guidance on how to fix this?

View attachment 3427

Welcome to the forum.

I see you are on DSM7. But the main question here is that you said you "migrated" from 220J to 220+. Would you mind explaining in detail how exactly you did that?

Asking considering that the drive migration would not work:

How do I migrate data between Synology NAS (DSM 6.0 and later)? - Synology Knowledge Center

Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need.

www.synology.com

Also, migration assistant is not supported on the J series:

Which Synology NAS models does Migration Assistant support? - Synology Knowledge Center

Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need.

www.synology.com

 

[Neville Bailey]

Welcome to the forum.

I see you are on DSM7. But the main question here is that you said you "migrated" from 220J to 220+. Would you mind explaining in detail how exactly you did that?

Moved both drives from the 220j to the 220+ and let DSM do the initial setup.
Removed Drive 1 and got the degraded state message.
Reinserted Drive 1 and created a new Storage Pool/Volume for it.
Moved each shared folder from Storage Pool 1 to Storage Pool 2 and set them up with the Btrfs system.
Deleted Storage Pool 1.
Added Drive 2 to Storage Pool 2.
Reinstalled my missing packages, and that's when I encountered the error.

 

[Rusty]

Moved both drives from the 220j to the 220+ and let DSM do the initial setup.

Have you used Synology Assistant in this moment or did you just simply logged into DSM and then what?

Also, your current btrfs volume atm is all "green"? No problems on that front? Considering that you destroyed the previous volume you obviously destroyed the DB drive was using because it is a part of the previous volume.

I would suggest then start fresh and stop/uninstall Drive while selecting the option to delete all configuration DBs. That might clear up any residue of the old setup.

 

[Neville Bailey]

Have you used Synology Assistant in this moment or did you just simply logged into DSM and then what?

Also, your current btrfs volume atm is all "green"? No problems on that front? Considering that you destroyed the previous volume you obviously destroyed the DB drive was using because it is a part of the previous volume.

I would suggest then start fresh and stop/uninstall Drive while selecting the option to delete all configuration DBs. That might clear up any residue of the old setup.

Yes, I used Synology Assistant, and all is Healthy in Storage Manager (except that the volume is busy repairing itself).

I did as you suggested and now the newly installed Drive is up and running - just need to map the relevant folders again.

Thanks so much for your assistance.